Department:
Travel Products
Our Company Promise
We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and innovation are encouraged for improving the effectiveness of Southwest Airlines. Above all, Employees will be provided the same concern, respect, and caring attitude within the organization that they are expected to share externally with every Southwest Customer.
Job Description:
All of Southwest’s People come together to deliver on our Purpose; Connecting People to what’s important in their lives through friendly, reliable, and low-cost air travel. The Manager Vacations Revenue Management supports our Purpose by leading and championing the work of the Vacations Revenue Management Team. The Team manages the booking engine operations that support Southwest Vacations and the new Getaways by Southwest™ space, which is part of our reimagined Customer Experience. This Manager is responsible for leading the Vacations Packages Pricing and Revenue Management Team, strategy, processes, and execution. This role will lead essential revenue optimization efforts, including competitive intelligence capabilities, price platform execution and progression road mapping, and hotel algorithm and selection processes for the hotel carousels and sort order. They’ll also work closely with Teams in Marketing, Analytics, Financial Planning & Analysis, and Air Revenue Management and Pricing. The Manager Vacations Revenue Management is excited to lean in to this new chapter for Southwest Airlines, be an advocate for their Teams and the important work they contribute to, and they’ll help pilot our future success.
Additional details:
- Learn about our evolution and where you can bring your talents to support these impactful changes: careers.southwestair.com/commercial-transformation
- The culture of Southwest Airlines means we value the camaraderie, collaboration, and innovation that occurs when we come together and interact face-to-face at our vibrant Corporate Campus. Due to the nature of this role, you would be required to work from our Dallas, TX Headquarters facility during business hours.
- U.S. citizenship or current authorization to work in the U.S. required and no current or future work authorization sponsorship available.
Southwest Airlines is an Equal Opportunity Employer. We continue to look for opportunities to reflect the communities we serve, and welcome applicants with diverse thoughts, backgrounds, and experiences.
Model the Southwest Way
- Guide and lead Team Members using SWA talent management practices to coach, develop, and engage Employees
- Adhere to Company values and competencies to foster a Culture of inclusion, recognition, and support of a safe work environment
- Invest in Leadership and self-growth through participating in continuous learning and development
Responsibilities
- Work with external vendor(s) and other Southwest teams to execute competitive price benchmarking to leverage in decisions for pricing, hotel sort order, and hotel carousels.
- Lead the Vacations forecasting and revenue budget processes.
- Drives optimal revenue and profit strategy through leading the development, management, and execution of the hotel selection algo and process for determining which hotels to place in key merchandise locations and in what hotel sort order. Incorporates key inputs from the Strategic Partnerships team and others along with various analytics.
- Leads consistent Vacations Packages revenue planning and strategy meetings with other leaders and teams to collaboratively align on strategies, tactics, promotions, and other actions and establish the plans accordingly.
- Partner with Airline Revenue Management and Pricing Teams to understand market dynamics and air booking trends and take part in planning sessions.
- Collaborate with the Marketing and Partnership Management Teams to manage promotions at both market and individual partner levels.
- Manage pricing strategy for assignment markets and leads and conducts ad-hoc analysis as needed.
- Develop and leverage analytical models to support pricing rules and decision-making, including promotions and discounts.
- Work with other teams such as Data Science, Analytics, and others to get deeper modeling of price elasticity, hotel sort order, hotel selection for carousels, and customer audiences/personalization for improved decisions.
- Develops decks and presentations as needed and caters the message and approach of presenting these based on the audience.
- May perform other job duties as directed by Employee’s Leaders.
Knowledge, Skills and Abilities
- Knowledge and experience of pricing for a travel provider (e.g., airline, hotel, or OTA), ideally vacations package pricing.
- Abilities to be proactive and self-driven with a mentality of being an owner of the business.
- Strong people and team management and development skills
- Skilled in problem-solving and storytelling
- Skilled in analytical and quantitative analysis with experience building, teaching, and evaluating quantitative models.
- Ability to communicate effectively, written and verbally, including development and delivery of presentations to various audiences.
- Ability to work under tight deadlines, balance competing priorities, and manage time effectively.
- Ability to delegate effectively and provide clear direction.
- Ability to properly manage highly sensitive and confidential information.
- Ability to contend with a range and complexity of large business problems.
- Ability to align multiple parties, with conflicting/diverse viewpoints, on the direction for specific initiatives.
- Ability to project poise, confidence, and maturity in both internal and external situations
Education
- Required: High School Diploma or GED
Experience
- Demonstrated experience in directly or indirectly leading team(s)
- Fully functioning, broad knowledge in:
- Pricing of bundled products or services or pricing of air, hotel or other travel products
- Developing analytical models for informing pricing decisions
- Managing a team and processes
Physical Abilities
- Ability to perform work duties from [limited space workstation/desk/office area] for extended periods of time.
- Ability to communicate and interact with others in the English language to meet the demands of the job.
- Ability to use a computer and other office productivity tools with sufficient speed and accuracy to meet the demands of the job
Other Qualifications
- Must maintain a well-groomed appearance per Company appearance standards as described in established guidelines.
- Must be a U.S. citizen or have authorization to work in the United States as defined by the Immigration Reform Act of 1986
- Must be at least 18 years of age.
- Must be able to comply with Company attendance standards as described in established guidelines.
- Ability to travel up to 10%
Pay & Benefits:
- Competitive market salary from $122,200 per year to $135,800 per year* depending on qualifications and experience. For eligible Leadership and individual contributor roles, additional bonus opportunities are available and awarded at the discretion of the company.
Benefits you’ll love:
- Fly for free, as a privilege, on any open seat on all Southwest flights (your eligible dependents too)
- Southwest will help fund your 401(k) retirement savings with Company contributions up to 9.3% of your eligible earnings**
- Potential for annual ProfitSharing contribution in the Southwest Retirement Savings Plan- when Southwest profits, you profit***
- Competitive health insurance for you and your eligible dependents (including pets)
- Southwest offers health plan coverage options that start from the very first day of employment. You will have 30 days to select and enroll in your health plan with coverage retroactively available to your first day of employment.
- Explore more Benefits you’ll love:https://careers.southwestair.com/benefits
*Pay amount does not guarantee employment for any particular period of time.
**401(k) match contributions are subject to Retirement Savings Plan vesting schedule and applicable IRS limits.
***ProfitSharing contributions are subject to Retirement Savings Plan vesting schedule and are made at the discretion of the Company.
Southwest Airlines is an Equal Opportunity Employer.
Please print/save this job description because it won't be available after you apply.
Job Posting End Date12/13/2024
