Description
United's Digital Technology team designs, develops, and maintains massively scaling technology solutions brought to life with innovative architectures, data analytics, and digital solutions.
Our Values: At United Airlines, we believe that inclusion propels innovation and is the foundation of all that we do. Our Shared Purpose: "Connecting people. Uniting the world." drives us to be the best airline for our employees, customers, and everyone we serve, and we can only do that with a truly diverse and inclusive workforce. Our team spans the globe and is made up of diverse individuals all working together with cutting-edge technology to build the best airline in the history of aviation.
With multiple employee-run "Business Resource Group" communities and world-class benefits like health insurance, parental leave, and space available travel, United is truly a one-of-a-kind place to work that will make you feel welcome and accepted. Come join our team and help us make a positive impact on the world.
Job Overview And Responsibilities
The Senior Analyst – BA & Coordinator plays a Critical role in creating and maintaining the strategic partnership between business needs and technology delivery. The role is to lead the efforts to plan, design, develop and launch efficient systems and solutions in support of core organizational functions. This individual will apply proven communication, analytical and problem-solving skills to help identify, communicate and resolve issues, opportunities or problems to maximize the benefit of IT and Business investments. The Senior Analyst has extensive knowledge/experience across multiple technologies and business areas.
- Collaboration & Coordination:
- Partner with various business and IT stakeholders in defining domain architecture strategy
- Able to co-ordinate activities across onshore/offshore, plan and participate in Agile Scrum ceremonies and drive for results.
- Function as a key member of the team with capabilities of a Business Analyst.
- Work collaboratively with cross-functional teams and business stakeholders to understand their requirements and design solutions that align with their needs.
- Works with business, support, or development teams recommending system enhancements.
- Software Development & Ownership:
- Demonstrate mastery of the application of development domain areas and multiple
technologies and tool set.
- Superb SQL/Database skills - complex DB queries, DDL, DML etc.
- Hands-on development, support and troubleshoot software systems as required, optimizing performance, resolving problems, and providing follow-up on all issues and solutions.
- Leads the design, development, and planning for solutions and technology standards to solve complex business problems.
- Ensures that systems are properly integrated
- Demonstrate mastery in software engineering and exposure to cloud
- Solution Orientation:
- Consults across multiple United Information Technology projects and technology areas to perform troubleshooting, problem management, root-cause analysis, and solution implementation.
- Serves as a resource for technology/project development review and technical assessments.
- Keeping abreast:
- Keeps abreast of industry trends through benchmarking, participation in professional associations etc.in order to advise others of strategic technology direction.
- Demonstrate exceptional knowledge of application architecture.
- Software Engineering:
- Ensures consistency and coherence to the enterprise standards and guiding principles throughout the application lifecycle.
- Result Oriented:
- Ensures that the technical solutions meet the customers’ business goals.
- Drive for results
- Strategic vs Tactical Vision:
- Understands and applies the enterprise vision and strategy to the project solution while balancing tactical needs to deliver.
This position is offered on local terms and conditions. Expatriate assignments and sponsorship for employment visas, even on a time-limited visa status, will not be awarded. This position is for United Airlines Business Services Pvt. Ltd - a wholly owned subsidiary of United Airlines Inc.
Qualifications
Required
- Bachelor's degree in Computer Science, Information Systems or Business Administration
- 4+ years of IT and/or business experience, or any equivalent combination of experience, education, and/or training
- Able to co-ordinate activities across onshore/offshore, plan and participate in Agile Scrum ceremonies and drive for results.
- Function as a key member of the team with capabilities of a Business Analyst.
- Superb SQL/Database skills - complex DB queries, DDL, DML etc.
- Hands-on development skills with familiarity to full stack development and related design patterns
- Understands Technology systems & applications, integration
- Exceptional at coding, unit testing and on time delivery of quality components and or applications
- Effective participant of requirement gathering and analysis, prototyping, deployments and release planning/execution
- Effectively and efficiently work with team leadership and direct team with the ability to deliver on time with minimal supervision
- Effective Communication (verbal + written)
Preferred
- Computer Science / Information Technology / related fields
- 6+ years of relevant experience
- AWS Cloud
- Agile Scrum
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