Employment Type: Internship
Contract Duration: 6 months extendable to 11 months
At IATA, we speak for the airlines of the
world, serving and supporting over 300 of them across all continents. We
are passionate and knowledgeable about the aviation industry, and we strive to
make it safer, smarter, more sustainable and more inclusive. We celebrate
diversity and inclusion in our workforce, and we respect and value the
different backgrounds, perspectives and skills of our employees. We also care
about our employees’ wellbeing, and we provide flexible work arrangements,
travel benefits, family-friendly policies, equal pay and a day off on your
birthday. We believe in giving back to the community and encourage our staff to
participate in volunteering activities that support causes they care about. We
encourage you to join our global community of aviation enthusiasts, and we will
do our best to make you feel comfortable during the interview process. IATA is
more than a trade association; it is a vision of a better future for air
travel.
About the team you are joining
For 50 years, our training products have been helping businesses operate safely, efficiently, and sustainably, building career opportunities for the people they employ. You will join the IATA Training team, ensuring product delivery to 100,000 students every year. We are a strong and diverse team which strives to contribute to the development of professionals the commercial aviation industry needs.
What your day would be like
Intern Training Products Support will play a crucial role in supporting our portfolio of training products and contribute to new product development initiatives. This internship offers an excellent opportunity to gain hands-on experience in product management, market research and business strategy.
Responsibilities:
Perform
market research to support ew product development initiatives
Assist
in creating business cases for new product ideas
Gather
and synthesize customer feedback and identify opportunities for product
improvement
Assist
in managing and updating product sheet information
Support
the product team with administration, logistics and marketing matters
pertaining to the training portfolio;
Process
level 3 queries received from Customers Service team;
Support
the logistics pertaining to training material (internal and external);
Any
other task as requested by Director, Training.
We would love to hear from you if
Undergraduate student or recently graduated student majoring in Business Administration, Marketing, Strategy or Education is preferred;
Proven
organizational skills with demonstrated ability in conducting market
research, preparing papers and managing projects while maintaining high
attention to details;
Excellent
inter-personal skills;
Excellent
PC skills, particularly with Microsoft Office programs;
Excellent
oral and written communication skills in English. Knowledge of other
languages would be an asset.
Ability
to work effectively in an international and multicultural
environment;
Possesses
strong communication skills.
Experience
in the air transport industry would be an asset
Travel Required: 0
Learn more about IATA’s role in the industry, our benefits, and the team at iata/careers/. We are looking forward to hearing from you!
