Company Description
Connecting the world to meaningful people, places and experiences. Go higher. Go further. Move Beyond with Cathay Pacific.
Starting today, you can fly high and set your ambition higher than ever before. With a career that takes you places, it’s all about enjoying the boundless opportunities and experiences you can set for yourself.
国泰航空致力于跨越地域界限，联系每一次相遇，带动每个人，在人生的旅途上一路向前。
我们寻找着同样志在更高更远的您，去一同创造机会，探索未来，有您一起，在万米高空开启人生的全新篇章。
Role Introduction
Our Cabin Crew have always been at the very heart of our business, acting as brand ambassadors who embody our values of being thoughtful and progressive and having a can-do spirit, bringing them to life on every flight. If you have an outgoing, warm, friendly personality and hold a strong passion for creating memorable and delighting customer experiences while travelling around the world, we invite you to join our professional team of Flight Attendants at Cathay Pacific.
Your journey matters to us as much as it does to you. We’re here to help you on your way, setting you up to make the most of everything that lies ahead.
Upcoming Recruitment Events
- February: Chongqing Yuzhong District (Feb 16) | Guangzhou Pazhou ( Feb 23)
- March: Shanghai Lujiazui, Pudong (Mar 8)
- April: Beijing (Mid-April | Applications opening soon)
You may select one preferred interview location when submitting your application. This choice is final and cannot be changed.
Shortlisted candidates will receive assessment and interview details 4-6 weeks prior to their chosen recruitment day.
职位简介
空中乘务员一直是我们品牌与服务的核心。七十多年来，我们体贴、进取、实干的乘务员团队致力于为乘客提供卓越之上的服务。如您具备外向、温和、友善的特质，并对为每一位乘客创造愉悦难忘的飞行体验抱有热诚，我们诚邀您加入国泰航空专业的乘务员团队。
即将举行的招聘活动
- 2月: 重庆 渝中区 (2月16日) | 广州 琶洲 (2月23日)
- 3月: 上海 浦东陆家嘴 (3月8日)
- 4月: 北京 (4月中旬 | 报名即将开放)
提交申请时，您将有机会选择一个意向面试城市。请在提交前仔细考虑，因为提交后将无法更改面试地点。
入围申请人将在面试日前4-6周收到具体的测评及面试安排。
Key Responsibilities
- Carry out safety, first aid and security procedures to the highest standard
- Be our brand ambassador and provide genuine, personal experiences to all our customers
- Deliver service excellence by creating memorable inflight experiences and exceed our customers’ expectations at every opportunity
- Attend to customer’s needs in a caring and professional manner
- Embrace diversity and be thoughtful and caring to all our customers especially those who need extra help
- Be an excellent team player in a culturally diversified environment and contribute to a collaborative and supportive environment
- Adapt to situations with confidence, tact and flexibility
- Uphold inflight policies and comply with all regulatory requirements
岗位职责
- 以最高标准执行机舱安全、急救和安保相关的工作
- 为每一位乘客提供真诚且饱含关怀的飞行体验
- 为每一位乘客提供卓越之上的服务，创造难忘的体验与回忆
- 周到且专业地顾及每一位乘客的需求
- 拥抱多样性，乐于为那些需要额外帮助的乘客给予关怀
- 愿意与团队合作并提供相互的支持，在多元的工作环境中成为一名出色的乘务员
- 自信、敏捷、灵活地应对各种突发情况
- 严格遵守相关飞行政策，并积极配合所有相关的监管需求
Requirements
- Minimum age of 18
- Bachelor’s degree or above, or high school graduate accompanied by at least 1 year of flight attendant experience
- Proficiency in both written and spoken English and Chinese (Putonghua)
- Proficiency in additional language is an added advantage
- Good communication skills
- Minimum arm-reach of 208cm on tiptoe
- Previous experience in an airline, hospitality or service industry is advantageous
As the position you are applying for is safety-sensitive, the successful candidate will be required to meet the following criteria:
- Successfully complete a comprehensive pre-employment background check, including criminal records
- Demonstrate physical fitness to meet the requirements of the pre-employment medical assessment
- Pass a pre-employment drug test. Testing will be conducted following the HKCAD Guidance for screening of Psychoactive Substances - Annex B, CAD373
Exemption from English Assessment is available for candidates with either:
- TOEIC: Valid score of 325 or above in both Reading and Listening
- IELTS (Academic): Valid overall Band Score of 6.0 or above
Please upload your score report when submitting your application. The result must be within its validity period and will be verified during the recruitment process.
应聘要求
- 年满18周岁
- 取得学士学位或以上学历，或高中学历且具备一年以上空乘经验者
- 具备流利的普通话、英文会话及阅读能力，具备第三外语能力者优先
- 良好的沟通能力
- 踮足摸高可及 208厘米
- 拥有航空公司、酒店或服务行业工作经历者优先
由于您申请的职位属于安全敏感岗位，因此您需要通过:
- 入职前背景调查（包括犯罪记录调查）
- 入职前相关医学检查
- 职前药物测试。测试将按照香港民航处精神科物质筛选指南 - 附件 B, CAD373进行
持有以下有效英语成绩的申请人可免除英语测评：
- 托业考试：听力和阅读各达325分
- 雅思(学术类)考试：总分达6.0分或以上
请在提交申请时上传成绩单扫描件。成绩须在有效期内，并将在后续招聘环节中核实。
Benefits
Considering the available transport links, you may reside in any city in the Greater Bay Area provided that the journey time between your home and the Hong Kong International Airport is within 90 minutes.
- Work schedules to suit different lifestyles
- World-class training and structured career progression path
- A safe and collaborative working environment which embraces a diverse and inclusive culture
- Extensive medical coverage & insurance scheme for you and your dependents
- Flexible retirement scheme
- Discounted travel across many airlines for you and your family
Where the successful candidates require a work permit to reside and work in Hong Kong, their employment will be conditional on immigration approval. Please refer to the Hong Kong Immigration Department's website for details - for Chinese Mainland residents, please see the page on the Admission Scheme for Mainland Talents and Professionals (ASMTP); for other candidates, please refer to the information on the General Employment Policy (GEP).
员工福利
你的工作体验对国泰航空来讲同样重要！我们理解和关心员工在居住和通勤方面的顾虑和需求，为了提供更多的灵活性，在满足居住地与香港国际机场之间交通通勤时间小于90分钟的情况下，您可以选择居住在大湾区内的任意城市。
- 灵活的排班计划
- 行业领先的培训课程和系统化的职业发展路径能成为世界级服务品牌的一员而感骄傲
- 舒适安全的工作环境与多样包容的企业文化
- 您和您家人的医疗和保险计划
- 弹性退休计划
- 您和您家人将获得的多家航空公司的机票优惠
如获聘者需要工作许可方可在香港居住和工作，成功获得有关入境批文将为雇用条件。就有关详情，请参阅香港入境事务处网站（如申请者为中国内地居民，请参阅有关输入内地人才计划的页面；其他申请人请参阅有关一般就业政策的页面。)
Personal & Application Information
This recruitment notice has been published in the context of Cathay’s initiative to recruit talent in Chinese Mainland.
Recruitment events will also be organised in other Chinese Mainland cities this year to facilitate applicants in other regions. Further applications from candidates who have already applied within the past three months will not be considered.
Cathay Pacific does not work with any third party recruitment agencies for this position.
Cathay Pacific is an Equal Opportunities employer. Personal data provided by job applicants will be used strictly in accordance with our personal data policy and for recruitment purposes only. Candidates not notified within eight weeks may consider their application unsuccessful. All related information will be kept in our file for up to 24 months. A copy of our Personal Information Collection Statement will be provided upon request by contacting our Data Protection Officer.
个人信息和申请程序
此招聘公告目的仅为促进国泰航空于中国内地招募人才的计划。
我们今年内也会在国内其他城市举办招聘活动，以方便其他地区的申请者。在过去三个月内已投递过的申请者将不被考虑。
国泰航空不与任何第三方招聘机构合作此职位。
国泰航空公司注重每个人机会的平等。申请者提供的个人数据将严格依据公司的个人数据政策仅供招聘所用。申请者如未在八周内收到通知，可视其申请结果为不成功。有关申请资料将被至多保留二十四个月。如欲索取个人信息收集声明副本，请与本公司的数据保护官联络。
