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Senior Associate - Capacity Controller

Air India • Gurugram, HO • 3d ago

Job Description

Title: Capacity Controller – Sr Associate

A. Job Purpose

To manage and optimize cargo capacity across Air India’s fleet, ensuring effective utilization aligned with commercial objectives and operational efficiency.
To coordinate actively with sales, marketing, and operational teams to align cargo capacity with market demand and maximize revenue generation.

B. Key Accountabilities

Demand Analysis and Capacity Planning

Monitor and analyze cargo demand trends, market conditions, and customer requirements to optimize cargo capacity and address potential constraints.

Cross-functional Coordination

Work closely with sales, marketing, and revenue management teams to align cargo capacity with booking trends, promotional activities, and revenue strategies.

Operational Efficiency

Implement capacity control measures that maximize revenue and minimize costs, ensuring optimal utilization of available cargo space.

Compliance and Safety

Ensure all cargo operations adhere to regulatory requirements, safety standards, and operational procedures.

Reporting and Process Improvement

Generate reports on cargo capacity utilization and performance, identify process improvements, and participate in projects to enhance capacity management systems.

C. Skills Required for the role

Advanced Analytical Skills Stakeholder Management
Strategic Planning Problem Solving
Effective Communication Skills
Relationship Building Abilities

D. Key Interfaces

Internal Interfaces

Pricing and Revenue Management

Collaborate to integrate capacity planning with pricing and revenue strategies.

Sales and Marketing

Coordinate efforts to align capacity with market demand and promotional activities.

Operations and Inventory Management

Liaise with operational teams to ensure cargo handling processes are efficient and compliant
Work in conjunction with inventory management to oversee daily cargo capacity planning.

External Interfaces

Regulatory Bodies

Ensure compliance with aviation regulations and operational standards.

E. Educational and Experience Requirements

Minimum Education Requirement

Bachelor’s degree in an analytical discipline such as Business, or a relevant field.

Minimum Requirement- Desired Experience

4-5 years of experience in aviation industry with focus on cargo capacity and load planning processes.
4+ years of experience with a deeper involvement in capacity planning, cargo operations, and team collaboration within the aviation or logistics sectors

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