How You'll Help Us Keep Climbing (Overview & Key Responsibilities)
The Flight Operations ACC Tower Liaison serves as a subject matter expert supporting Line Operations, the SLC Chief Pilot Office and Delta Professional Services (DPS). This part-time role is based in Atlanta (ATL) and assigned to Salt Lake City (SLC), providing operational support within the Airport Customer Center (ACC). The Liaison plays a critical role in real-time flight operations, ensuring coordination and communication between pilots, ACC teams, and other operational departments.
Key Responsibilities
- Act as the primary point of contact for pilots regarding operational issues at ACC.
- Support pilots during safety-related events, MCC coordination, and conflict resolution.
- Facilitate cross-divisional communication within ACC to resolve operational challenges.
- Liaise with CPO and other departments to ensure timely problem resolution.
- Monitor operational communication channels to mitigate disruptions.
- Analyze flight schedules and collaborate with ACS to identify and address operational impacts.
- Monitor and assist with DOT 3/4 compliance.
- Evaluate pushback delays for accuracy and identify operational trends.
- Shift Structure
Coverage is provided 24/7, 365 days a year through
one daily shift.
What You Need To Succeed (Minimum Qualifications)
- Former Delta pilot.
- Consistently prioritizes safety and security of self, others, and personal data.
- Embraces a diverse set of people, thinking and styles.
- Possesses a high school diploma, GED, or high school equivalency.
- Is at least 18 years of age and has authorization to work in the United States.
What Will Give You a Competitive Edge (Preferred Qualifications)
- Preferred Skills & Experience
- Chief Pilot experience
- Check Airman
- Extensive international flying experience, including familiarity with global airspace, regulations, and operational procedures
- Strong organizational and leadership capabilities.
- Familiarity with Flight Operations infrastructure.
- Excellent communication and presentation skills.
- Proficiency in Office 365 and Delta/DPS software.
- Ability to work in a fast-paced, detail-oriented environment.
- Experience with Microsoft Office, Smartsheet, DBMS, OSS.
- Core Competencies
- Analytical Thinking: Solves problems using logic and reasoning.
- Problem Solving: Makes critical decisions within company procedures.
- Attention to Detail: Produces compliant, error-free work on time.
- Diversity & Inclusion: Works respectfully with all individuals.
- Integrity: Maintains high ethical standards.
- Innovation: Thinks strategically and creatively.
Benefits And Perks To Help You Keep Climbing
- Space Available Personal Travel to include eligible dependents.
- Medical, Dental and Vision Plans available.
- Profit Sharing
- 401(k) match (following one year of service).
