How You'll Help Us Keep Climbing (Overview & Key Responsibilities)
The
Specialist, Cargo Market Development – Americas is part of an analytical team that develops and optimizes Delta Cargo’s $1B revenue in key lanes worldwide, serving in a market development, flight steering, and performance management function for the Cargo division. This role is focused on the Americas Export line of business, covering US Export and Latin America export markets to destinations worldwide.
In partnership with Field Sales, Revenue Management, Network Planning and Operations, this position provides market development and performance management to achieve shared goals objectives.
This position reports to the Manager, Cargo Market Development and is based at Delta Cargo’s HQ in Atlanta.
Primary Functions Include
- Coordinate actions and strategies to develop Delta’s cargo markets across the organization, including Sales, RM, Network, Sales Development, Operations, and JV Partners; identify market performance drivers and opportunities to improve Cargo revenues
- Lead Cargo Americas export performance management, executing key elements of Cargo’s performance management cycle including weekly trends, monthly Origin Performance Reviews (OPRs), quarterly JV Performance Reviews and annual Business Review Meetings (BRMs)
- Deliver seasonal flight steering and strategy development for 30+ seasonal lanes, including goal setting and lane performance optimization post-launch; leverage new technology to expand this flight steering coverage to the full Americas export portfolio
- Lead implementation of new capacity share and share gap metrics to Delta Cargo worldwide; utilize to steer flights and teams to capture value from the most valuable opportunities
- Identify the roadblocks preventing commercial development, organize cross-divisional efforts to address, track and solve
- Enable incremental value from the Delta / LATAM Joint Venture via market development, commercial steering and performance management
- Proactively analyze market dynamics, formulate initiatives and strategy that maximize revenues in Americas export markets
- Utilize qualitative data to assess and value Delta’s opportunities by market, account, channel, and product
- Lead cross functionally with local and global stakeholders to execute strategies developed and perform performance management
What You Need To Succeed (Minimum Qualifications)
- Bachelor's degree or equivalent work experience required.
- Minimum 3 years of related work experience.
- Previous air cargo industry experience, including experience working with industry datasets (such as WACD and CASS).
- Must be solution-oriented, multi-task capable and have demonstrated the ability to work well with others in a fast-paced, time-sensitive environment.
- Possess superior financial and analytical skills, sound organizational and planning skills and a proven ability to prioritize and make sound business decisions.
- Excellent interpersonal and collaboration skills; strong ability to seek input from and understand concerns of other stakeholders, including Field Sales, RM, Network, Operations, and Delta’s customers.
- Demonstrates initiative, business curiosity and self-directs work.
- Highly proficient PC skills including advanced level knowledge of Microsoft Excel, Word and PowerPoint.
- Working knowledge of Tableau, Power BI, Hyperion or similar business intelligence tools
- Excellent verbal and written communication skills, ability to produce leader-ready documents and presentations with limited direction.
- Must be performing satisfactorily in current position.
- Embraces diverse people, thinking, and styles.
- Possesses a high school diploma, GED, or high school equivalency.
- Is at least 18 years of age and has authorization to work in the United States.
What Will Give You a Competitive Edge (Preferred Qualifications)
- Master’s degree: MBA or other master’s degree that enables greater analytical and business management ability
- Advanced ability with business modeling, data analytics and data visualization tools including Tableau, Power BI, and SAS
- Significant project management ability and experience
- Demonstrated experience working across airline joint ventures to enable incremental value
Benefits And Perks To Help You Keep Climbing
Our culture is rooted in a shared dedication to living our values – Care, Integrity, Resilience, Servant Leadership, and Teamwork – every day, in everything we do. At Delta, our people are our success. At the heart of what we offer is our focus on Sharing Success with Delta employees. Exploring a career at Delta gives you a chance to see the world while earning great compensation and benefits to help you keep climbing along the way:
- Competitive salary, industry-leading profit sharing program, and performance incentives
- 401(k) with generous company contributions up to 9%
- Paid time off including vacation, holidays, paid personal time, maternity and parental leave
- Comprehensive health benefits including medical, dental, vision, short/long term disability and life benefits
- Family care assistance through fertility support, surrogacy and adoption assistance, lactation support, subsidized back-up care, and programs that help with loved ones in all stages
- Holistic Wellbeing programs to support physical, emotional, social, and financial health, including access to an employee assistance program offering support for you and anyone in your household, free financial coaching, and extensive resources supporting mental health
- Domestic and International space-available flight privileges for employees and eligible family members
- Career development programs to achieve your long-term career goals
- World-wide partnerships to engage in community service and innovative goals created to focus on sustainability and reducing our carbon footprint
- Business Resource Groups created to connect employees with common interests to promote inclusion, provide perspective and help implement strategies
- Recognition rewards and awards through the platform Unstoppable Together
- Access to over 500 discounts, specialty savings and voluntary benefits through Deltaperks such as car and hotel rentals and auto, home, and pet insurance, legal services, and childcare
