How You'll Help Us Keep Climbing (Overview & Key Responsibilities)
The Global Communications team is a driving force in Delta’s journey to be a world-class consumer experience brand. Whether we’re speaking to frontline team members or industry reporters and government stakeholders, our team works to build trust and affinity with employees, customers, shareholders, and the communities we serve. We’re looking for strategic, collaborative communicators who have a passion for storytelling and innovative tactics to capture the hearts and minds of our employees while protecting and bolstering our brand and reputation with stakeholders around the globe.
Mission
We advance Delta’s reputation as an enviable employer brand powering our transcendence to a beloved consumer experience brand and business worthy of continued premium investment. We build trust among employees, customers, shareholders, and the communities we serve, using strategic communications counsel across four core Delta pillars: Culture, Reputation, Brand, and Business.
Overview & Key Responsibilities
Delta is looking for a communications professional with experience and expertise in business communications, corporate and financial affairs, media relations, storytelling, content creation, reputation management and executive communications to support the goals and priorities of Delta Global Communications. This person will report to the General Manager – Financial Communications, and will work within the Corporate & Executive Communications team to elevate Delta’s brand and reputation and reach key internal and external audiences to achieve business outcomes. The Senior Manager also will work with partners and stakeholders across Global Communications and Delta.
Responsibilities Include
- Support the General Manager on major milestones including quarterly earnings reports and investor conferences; as well as fleet strategy and M&A announcements.
- Supporting content strategy and speaker management for Delta’s annual, two-day leadership conference.
- Developing and providing ongoing communications support for key internal documents including Delta’s Flight Plan, an annual summary of company goals and priorities; and Corporate Themes, which present the company’s key narratives.
- Assist in planning executive communications for the Chief Financial Officer and other senior executives.
- Develop and maintain a communications strategy for major corporate awards.
- Provide support and assistance to Global Communications initiatives for internal and external audiences.
- Participate in crisis communications planning and preparedness.
What You Need To Succeed (Minimum Qualifications)
- Bachelor's degree and a minimum of 10 years of experience in the field of communications or marketing.
- Experience in executive communications and support at the C-suite level, with strong executive presence, is recommended.
- Exposure to and experience with corporate financial reporting processes and practices. Knowledge of aviation topics and the industry landscape is highly recommended.
- Expertise in developing thought leadership strategies and content for leaders internally and externally.
- Best-in-class writing and editing skills.
- Ability to work quickly under deadline pressure.
- Ability to navigate a highly-matrixed, complex organization, develop strong peer relationships and challenge the status quo while driving alignment.
- Demonstrate creativity, innovation and industry knowledge in every assignment.
- Ability to thrive in a fast-paced, matrixed environment.
- Experience managing third-party contractors or vendors.
- Strong organizational skills with a quality and results-oriented approach.
- Consistently prioritizes safety and security of self, others, and personal data.
- Embraces diverse people, thinking, and styles.
- Possesses a high school diploma, GED, or high school equivalency.
- Is at least 18 years of age and has authorization to work in the United States.
What Will Give You a Competitive Edge (Preferred Qualifications)
- Experience with a broad range of communications.
- Communications experience supporting a major brand with a global presence.
- Experience in using PR tools such as Cision and TV Eyes.
Benefits And Perks To Help You Keep Climbing
Our culture is rooted in a shared dedication to living our values – Care, Integrity, Resilience and Servant Leadership – every day, in everything we do. At Delta, our people are our success. At the heart of what we offer is our focus on Sharing Success with Delta employees. Exploring a career at Delta gives you a chance to see the world while earning great compensation and benefits to help you keep climbing along the way:
- Competitive salary, industry-leading profit sharing program, and performance incentives
- 401(k) with generous company contributions up to 9%
- New hires are eligible for up to 2-weeks of vacation. This is earned for use in the following vacation year (April 1 – March 31)
- In addition to vacation, new hires are eligible for up to 56 hours of paid personal time within a 12-month period
- 10 paid holidays per calendar year
- Birthing parents are eligible for 12-weeks of paid maternity/parental leave
- Non-birthing parents are eligible for 2-weeks of paid parental leave
- Comprehensive health benefits including medical, dental, vision, short/long term disability and life insurance benefits
- Family care assistance through fertility support, surrogacy and adoption assistance, lactation support, subsidized back-up care, and programs that help with loved ones in all stages
- Holistic Wellbeing programs to support physical, emotional, social, and financial health, including access to an employee assistance program offering support for you and anyone in your household, free financial coaching, and extensive resources supporting mental health
- Domestic and International space-available flight privileges for employees and eligible family members
- Career development programs to achieve your long-term career goals
- World-wide partnerships to engage in community service and innovative goals created to focus on sustainability and reducing our carbon footprint
- Business Resource Groups created to connect employees with common interests to promote inclusion, provide perspective and help implement strategies
- Recognition rewards and awards through the platform Unstoppable Together
- Access to over 500 discounts, specialty savings and voluntary benefits through Deltaperks such as car and hotel rentals and auto, home, and pet insurance, legal services, and childcare
