βοΈ At LATAM, we invite you to elevate every journey, always. Would you like to be part of this purpose? π Then this opportunity could be for you!
π’ We are looking for our next SPECIAL SERVICES AGENT to join the PREFERRED SERVICES β AIRPORTS Management team in London, United Kingdom. You will play a key role in caring for the experience of Special Services passengers, anticipating their needs and delivering comprehensive end-to-end service, directly contributing to keeping millions of people connected with the world.
β¨ We believe in a diverse, inclusive workplace full of opportunities. This position is open to candidates with disabilities, in accordance with the UK Equality and Inclusion regulations.
π Thereβs no routine hereβevery day brings a new challenge. Your main responsibilities will include:
β Anticipating needs and providing comprehensive support throughout the entire end-to-end Special Services passenger journey.
β Caring for and managing the passenger experience during contingencies.
β Delivering preferential and personalized airport service to Special Services passengers.
β Ensuring a differentiated, excellence-driven experience in every interaction.
π― What do you need to take off in this role?
β A degree in Tourism or a related field.
β At least 1 year of experience in customer service (mandatory).
β Knowledge of SABRE is a plus.
β We need you to have an advanced level of English and Portuguese (mandatory). If you got this far, weβre flying in the same direction!
β Valid documentation to work in the United Kingdom.
πΌ What can you expect from being part of LATAM?
β You will be part of a vibrant, international, and constantly evolving industry.
β You will have the opportunity to explore the world with our Staff Travel benefits.
β You will join a dynamic, collaborative, and challenging environment.
β You will enjoy professional development programsβyour career can soar with us!
β You will have access to our LATAM Wellbeing Program, with discounts on products and services around the world.
π Where and how will you work?
β Location: London Airport β United Kingdom.
β Schedule: Rotating shifts.
β Contract type: Fixed-term contract for 3 months, with the possibility of renewal.
β Modality: On-site.
β Before applying, please keep in mind:
β If you have a disability, please let us know if you require any special arrangements for your interview.
β Register using your personal email address (avoid corporate or university accounts).
β Attach your CV in PDF format only.
β At LATAM, we NEVER request payments or deposits to participate in our recruitment processes.
π Ready to take off with us? βοΈ
Apply now and join us on this journey!
