Our client is seeking a Senior Program Manager to lead and coordinate multiple IT workstreams within a large-scale market transformation initiative, ensuring strategic alignment, cross-functional delivery, risk mitigation, and successful implementation of enterprise systems.
Must Have skills
- 15+ years of program management and/or project management experience, preferably in IT system implementation
- Experience managing multiple cross-functional projects and complex business initiatives
- Strong program planning, coordination, and dependency management experience
- Risk management and issue resolution experience in large-scale programs
- Resource and budget management experience
- Strong written and verbal communication skills with stakeholder and leadership reporting experience
Nice to have skills
- Degree or Diploma in Business Administration, Engineering, Information Technology, or a related field
- PMP designation or equivalent
- Experience in electricity, utilities, or energy-related environments
- Knowledge of wholesale electricity markets and regulatory processes
- Vendor management experience, including RFP coordination and contract document review
- Change management knowledge and experience supporting stakeholder buy-in
Responsibilities
- Develop and manage the overall execution plan for the program
- Coordinate multiple projects and sub-projects to ensure alignment with program objectives
- Manage cross-project dependencies, timelines, budgets, scope, and deliverables
- Partner with program managers, delivery leads, sponsors, and business stakeholders to support execution
- Identify program risks, develop mitigation plans, and resolve issues quickly
- Allocate resources effectively across initiatives to support delivery commitments
- Oversee vendor coordination, implementation planning, and related procurement activities
- Track milestones, monitor performance, and report progress to leadership
- Support readiness, cutover, transition, and post-implementation planning across projects
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Responsible for supporting a major IT initiative tied to a restructured market program
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Works closely with senior leadership responsible for program oversight
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Ensures initiatives align to broader strategic objectives and implementation goals
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Engages stakeholders throughout the full program lifecycle to understand and meet business needs
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Collaborates with sponsors, business leaders, project managers, and delivery leads to define work plans and resource needs
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Facilitates decision-making through business and IT governance channels
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Manages vendor performance and supports review of SOWs, MSAs, and MSSAs
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Ensures vendor implementation plans are integrated with internal project plans
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Prepares detailed status updates, planning materials, and issue-resolution reporting for leadership
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Communicates with key stakeholders to gain support and identify opportunities for improvement
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Supports market participant readiness activities
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Supports internal stakeholder readiness activities
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Manages cutover activities and transition to production
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Develops transition-to-support plans for effective post-implementation support
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Requires leadership skills to motivate teams and resolve conflicts
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Requires adaptability and resilience in response to changing priorities and timelines
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