How You'll Help Us Keep Climbing (Overview & Key Responsibilities)
The Project Manager, Crew Technology is responsible for the development, integration, and implementation of Technology Project changes for Crew Resources, Scheduling, Tracking, Admin and ALPA. The position reports to the Manager of Crew Technology Ops and Reliability in the Crew Technology organization. Key partnerships with IT, IFS, FOP, Finance, and the OCC to enable operational efficiency and reliability through the modernization of Crew Technology tools. This effort includes the overhaul of foundational crew systems to enable the next generation of Crew applications with a keen focus but not limited to contract changes and operational impacted defect fixes.
Responsibilities
- Act as Project Manager of agile development teams that are focused on modernizing Crew applications
- Develop and manage strategic roadmaps and tactical plans for crew technology systems that balances business value, timing needs, funding, and development complexity
- Lead Officer level monthly Steering Committee to review initiative progress, accomplishments and constraints
- Proactively manage multiple workstreams with IT product owners and business leads
- Understand the business vision of the platform and translate the vision into an end-user experience and technical requirements for IT to execute upon
- Own all aspects of the product development process, including understating the needs of the business, requirements definition, development oversight, user testing, implementation readiness, and training
- Ensure Crew Resources department and cross-divisional (IFS, FOP, OCC, and IT) coordination and prioritization of priorities, resources, and deliverables
- Manage capital planning in coordination with IT and Finance
- Translate and communicate complex processes to multiple business layers across Crew teams
- Effectively communicate, cross divisionally and to senior leaders, product roadmaps, priorities, and objectives
- Promote safety conscious behaviors in all operational processes and procedures
What You Need To Succeed (Minimum Qualifications)
- Bachelor’s degree in business, Marketing, Management, Technology or equivalent work experience in airline operations required
- Exhibits curiosity, learns quickly, and thinks creatively to help identify solutions
- Minimum 4-5 years relevant work experience
- Ability to manage multiple projects, stakeholders, and workstreams at once
- Strong communication skills with the ability to produce and deliver logical, concise, relevant, strategic documents and executive presentations
- Ability to translate a business vision into written technical requirements
- Proven track record of successfully working in a cross-departmental team environment
- Must be open to feedback from, and prioritize the needs of, a diverse set of stakeholders
- Must demonstrate the ability to build relationships and communicate with all levels in the organization
- Must have the flexibility to perform periodic after-hours and weekend work
- Must be performing satisfactorily in current position
- Consistently prioritizes safety and security of self, others, and personal data.
- Embraces diverse people, thinking, and styles.
- Possesses a high school diploma, GED, or high school equivalency.
- Is at least 18 years of age and has authorization to work in the United States.
What Will Give You a Competitive Edge (Preferred Qualifications)
Benefits and Perks to Help You Keep Climbing
Benefits
Our culture is rooted in a shared dedication to living our values – Care, Integrity, Resilience, Servant Leadership, and Teamwork – every day, in everything we do. At Delta, our people are our success. At the heart of what we offer is our focus on Sharing Success with Delta employees. Exploring a career at Delta gives you a chance to see the world while earning great compensation and benefits to help you keep climbing along the way:
- Competitive salary, industry-leading profit sharing program, and performance incentives
- 401(k) with generous company contributions up to 9%
- Paid time off including vacation, holidays, paid personal time, maternity and parental leave
- Comprehensive health benefits including medical, dental, vision, short/long term disability and life benefits
- Family care assistance through fertility support, surrogacy and adoption assistance, lactation support, subsidized back-up care, and programs that help with loved ones in all stages
- Holistic Wellbeing programs to support physical, emotional, social, and financial health, including access to an employee assistance program offering support for you and anyone in your household, free financial coaching, and extensive resources supporting mental health
- Domestic and International space-available flight privileges for employees and eligible family members
- Career development programs to achieve your long-term career goals
- World-wide partnerships to engage in community service and innovative goals created to focus on sustainability and reducing our carbon footprint
- Business Resource Groups created to connect employees with common interests to promote inclusion, provide perspective and help implement strategies
- Recognition rewards and awards through the platform Unstoppable Together
- Access to over 500 discounts, specialty savings and voluntary benefits through Deltaperks such as car and hotel rentals and auto, home, and pet insurance, legal services, and childcare
