Job Summary
Provide core procurement management for Services-based spend to achieve budget objectives, supplier diversity goals, and on?time service delivery. This role partners closely with business units to manage service contracts, Statements of Work (SOWs), and service providers, with a focus on total cost of ownership, performance outcomes, and risk management.
This role is service?oriented and not focused on commodities or materials procurement. Candidates must have demonstrated experience procuring and managing services rather than physical goods.
Key Accountabilities
· Lead company procurement processes for service-based engagements, ensuring quality, cost effectiveness, compliance, and on-time delivery from service providers
Represent the company in service supplier relationships, including negotiations of SOWs, master service agreements (MSAs), commercial terms, and ongoing contract administration
Manage total cost of ownership for services, including labor models, performance metrics, service outcomes, and risk—not just acquisition cost
Support Supply Chain leaders, Strategic Category Managers, and business unit partners in developing and executing services procurement strategies
Provide mentoring and direction to procurement staff related to services sourcing, service contracts, and service governance
Provide day-to-day procurement operations for service engagements, including preparing recommendations, securing approvals, managing contract changes, and issuing service-related change orders
Support contract strategies established by Strategic Category Managers and cross-functional teams, with a primary focus on services categories
Write, review, and negotiate service agreements, including SOWs, SLAs, amendments, and renewals
Interface with Contract Administration, Legal, and Risk Management to ensure service contracts comply with applicable terms, conditions, and risk requirements
Evaluate supplier/service provider performance and support continuous improvement initiatives
Respond to urgent or critical service needs and perform expediting functions, as required
Work with Business Units, Suppliers, and Accounts Payable to facilitate invoice resolution and service-related dispute resolution
Support DTE and Supply Chain Management goals, metrics, policies, and procedures
Understands and supports SPM processes and objectives
Minimum Education & Experience Requirements
· Bachelor’s degree
Minimum 3 years of experience in supply chain or procurement, with demonstrated focus on Services procurement
Other Qualifications
Preferred
· Degree in Business, Supply Chain Management, Engineering, or Economics
Prior procurement experience supporting service-intensive environments, such as:
o Professional services
EPC or contractor services
Engineering, construction, or maintenance services
Managed or labor-based service contracts
Experience supporting Solar or Renewable Energy services (e.g., EPCs, construction services, O&M services)
Yellow / Green / Black Belt certification
Other Requirements
· Strong interpersonal, communication, and presentation skills
Intermediate proficiency in Microsoft Excel, PowerPoint, and Word
Demonstrated ability to manage multi?million?dollar service contracts, meet deadlines, prioritize work independently, and consistently deliver positive business unit feedback
Strong negotiation and contract-writing skills, including:
o Independently negotiating service agreements and SOWs
Drafting and reviewing service terms and conditions
Building collaborative relationships with business unit partners and service providers
Reviewing peers’ service contracts for compliance with company requirements
Demonstrated understanding of risk management in services procurement, including liability, performance risk, and contractual tradeoffs
Ability to analyze value beyond price, including capacity, scalability, service quality, and performance outcomes
Demonstrated understanding of business needs and enterprise impact through participation in business unit meetings and service planning discussions
Proven application of continuous improvement tools, systems, and processes
Experience working directly with EPC contractors and service providers, particularly in solar or renewable services environments
Experience limited primarily to commodities, materials, catalog buying, or transactional purchasing is not sufficient for this role.
Additional Information
Incumbents may engage in all or some combination of the activities and accountabilities listed, depending on organizational needs and assignment. This description outlines the general nature and level of work performed and is not intended to be an exhaustive list of responsibilities.
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JSG offers medical, dental, vision, life insurance options, short-term disability, 401(k), weekly pay, and more. Johnson Service Group (JSG) is an Equal Opportunity Employer. JSG provides equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, marital status, protected veteran status, or any other characteristic protected by law.
