Job Summary
This position is responsible for managing the company’s seat inventory for assigned set of routes within the porter network in order to maximize revenue using forecasting and optimization tools. This position reports to the Senior Manager, Revenue Management - Inventory Optimization.
Duties & Responsibilities
- Implement Porter’s seat inventory management strategy and tactics for assigned markets and align day to day inventory controls on the basis of the adopted strategy
- Analyze passenger demand using the RMS and other tools in order to determine and implement optimal seat inventory allocation strategy
- Independently perform analysis and suggest solutions to optimization problems leading to revenue generation
- Perform reporting and detailed analysis of KPIs, track performance versus goals, find revenue opportunities to close revenue leakage holes
- Identify yield maximization opportunities and recalibrate the RM System to achieve best possible results
- Work seamlessly with the pricing team to monitor and analyze competitor fare initiatives and day-to-day pricing adjustments to ensure competitiveness
- Liaise with internal group department to ensure support is provided when required on a timely manner
- Liaise with internal commercial and operational stakeholders to ensure policy and required customer experiences are realized on a day-to-day basis
- Ensure data and revenue integrity are paramount in all day-to-day processes, databases and dashboards
- Ability to work remotely in an efficient environment
- Active participation in Porter’s Safety Management System (SMS) including, reporting hazards and incidents encountered in daily operation; understand comply and promote the Company Safety Policy
- Ensure Company Values are engrained in day-to-day operations
- Other duties as assigned
Behavioural Competencies
- Concern for Safety: Identifying hazardous or potentially hazardous situations and taking appropriate action to maintain a safe environment for self and others.
- Teamwork: Working collaboratively with others to achieve organizational goals.
- Passenger/Customer Service: Providing service excellence to internal and/or external customers (passengers).
- Initiative: Dealing with situations and issues proactively and persistently, seizing opportunities that arise.
- Results Focus: Focusing efforts on achieving high quality results consistent with the organization’s standards.
- Fostering Communication: Listening and communicating openly, honestly, and respectfully with different audiences, promoting dialogue and building consensus.
Qualifications
- University degree with a focus in Business, Economics, Marketing, Finance, Network Planning, Strategic Planning, Operational Research, Mathematics or Engineering is required. MBA or M.Sc in the above fields is a plus
- Previous airline pricing and revenue management experience is an asset
- Experience/general knowledge of Revenue Management Systems, Network Planning, GDS, Interline Partnerships or Loyalty Analytics is desirable
- Understanding of O&D based revenue management is an asset
- Advanced proficiency in MS Office (focus on Excel) is required. Proficiency in VBA, SQL tools, PowerQuery and Tableau is an advantage
- Strong quantitative and analytical skills
- Strong organizational skills with demonstrated ability to meet deadlines in high pressure environment
Location
Toronto Downtown Office (250 Yonge Street)
Company Description
Since 2006, Porter Airlines has been elevating the experience of economy air travel for every passenger, providing genuine hospitality with style, care and charm. Porter’s fleet of Embraer E195-E2 and De Havilland Dash 8-400 aircraft serves a North American network from Eastern Canada. Headquartered in Toronto, Porter is an Official 4 Star Airline® in the World Airline Star Rating®. Visit www.flyporter.com or follow @porterairlines on Instagram, Facebook and Twitter.
