Org Marketing Statement
Parker is seeking an Invoice to Cash Specialist to support the accurate, timely, and compliant execution of billing, collections, cash application, and customer account activities. This role is integral to maintaining strong customer relationships, improving working capital performance, and ensuring the integrity of financial transactions across the invoice-to-cash process.
The successful candidate will bring strong attention to detail, excellent communication skills, and a proactive approach to resolving customer account issues in a fast-paced, collaborative environment.
Position Summary
he Invoice to Cash Specialist will be responsible for managing key activities across the end-to-end invoice-to-cash cycle, including invoice processing, payment follow-up, dispute resolution, cash allocation, account reconciliation, and reporting support.
This position works closely with Customer Service, Sales, Finance, Credit, and Operations teams to ensure invoices are issued accurately, payments are received on time, and customer queries are resolved efficiently.
The ideal candidate will be a detail-oriented finance professional who combines accuracy with strong customer focus. They are confident communicating with internal and external stakeholders, comfortable working with financial data, and able to take ownership of account-related issues through to resolution.
They will demonstrate:
- Accountability for results and follow-through.
- Attention to detail in processing, reconciliation, and reporting.
- Problem-solving capability in resolving billing and payment issues.
- Collaboration across finance, sales, customer service, and operational teams.
- Adaptability in a dynamic business environment.
- Commitment to continuous improvement and process excellence.
Responsibilities
- Process and monitor customer invoices, ensuring accuracy, completeness, and compliance with internal procedures.
- Support timely cash collection activities through customer follow-up and account management.
- Allocate and reconcile incoming payments accurately within the relevant finance systems.
- Investigate and resolve billing discrepancies, deductions, disputes, and short payments.
- Maintain accurate customer account records, including payment status, correspondence, and issue resolution actions.
- Collaborate with internal teams to resolve invoice, pricing, delivery, tax, or documentation-related queries.
- Prepare and support accounts receivable reports, aging analysis, and collection status updates.
- Escalate overdue accounts, unresolved disputes, or payment risks in line with company procedures.
- Support month-end and period-end closing activities related to receivables and cash application.
- Contribute to continuous improvement initiatives within the invoice-to-cash process.
- Ensure compliance with Parker Hannifin policies, internal controls, and applicable financial regulations.
Qualifications
- Previous experience in accounts receivable, invoice-to-cash, order-to-cash, credit control, billing, collections, or finance operations.
- Strong understanding of basic accounting principles and receivables processes.
- Proficiency in Microsoft Office, particularly Excel.
- Experience working with ERP or finance systems.
- Strong analytical skills with the ability to review data, identify issues, and resolve discrepancies.
- Excellent written and verbal communication skills.
- Ability to manage multiple priorities while maintaining accuracy and meeting deadlines.
- High level of integrity, professionalism, and confidentiality when handling financial information.
Preferred Skills
- Experience in a shared services, manufacturing, industrial, or multinational business environment.
- Familiarity with ERP platforms such as SAP, Oracle, JD Edwards, or similar systems.
- Knowledge of credit management, customer deductions, and dispute resolution processes.
- Additional language skills, depending on regional business requirements.
- Continuous improvement mindset with experience identifying process efficiencies.
- Strong customer service orientation and ability to build effective working relationships.
Closing Statement
At Parker, our team members contribute to technologies and solutions that support customers across diverse global markets. We offer a professional environment focused on performance, collaboration, ethical business practices, and continuous improvement.
As an Invoice to Cash Specialist, you will play an important role in supporting financial accuracy, customer satisfaction, and operational excellence across the organization.
Equal Opportunity Statement
Parker is an Equal Opportunity Employer. We are committed to creating an inclusive, respectful, and diverse workplace where all individuals are valued and have the opportunity to contribute and succeed.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, genetic information, or any other characteristic protected by applicable law.
