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Functional & Strategic Responsibilities
- Define and maintain the Ops transformation roadmap across quick wins and structural fixes.
- Diagnose operational failures early using data, findings and cross-functional inputs.
- Own delivery governance - milestones, accountability, risk escalation and outcome reporting.
- Lead flagship initiatives: HCC revamp, OCC modernisation, PTS adherence, delay-code integrity, etc.
- Drive measurable OTP gains (A0/A15, D0 / D15, domestic and international).
- Build cost-of-disruption visibility and reduce avoidable IROPS cost.
- Close every initiative with a defined operating model, SOP and governance mechanism to Air India document standards.
Leadership & Project Management
- Support OEC, CXC and MC inputs with structured, decision-ready material and closed-loop action tracking.
- Align AOD, Engineering, Network Planning, Crew, D&T, Flight Ops, or any other function; resolve process gaps and escalate constructively.
- Provide Mission Management Head / OPEX Head with timely, transparent updates on progress and emerging risks to enable proactive decision‑making.
- Work in collaboration with Ops Transformation Lead and Manager – Performance Governance
- Any other additional responsibility could be assigned to the role holder from time to time as a standalone project or regular work. The same would be suitably represented in the primary responsibilities and agreed between the incumbent, reporting officer and HR.
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