How You'll Help Us Keep Climbing (Overview & Key Responsibilities)
Flight Attendant Crew Scheduling is seeking a highly responsible individual with demonstrated operational experience, critical thinking skills, and possesses a high level of customer service skills. The Senior Operational Scheduler will support flight attendant trip coverage on all Delta flights while communicating professionally with field leadership, flight attendants, and administrative personnel.
The successful candidate should be able to support a 24/7 operation with a broad scope of responsibility in a complex and constantly changing environment.
Summary Of Responsibilities (not Comprehensive Of All Tasks)
- Manage all special processes as assigned daily to utilize flight attendant resources using cost-effective strategies and adherence to all Delta/FAA work rules
- Ensure proper flight attendant staffing on all aircraft
- Administer flight attendant work rules as they relate to crew member's schedules
- Monitor, research, and resolve computer-driven alerts to ensure flights attendants are qualified to work assigned aircraft type
- Maintain a working knowledge of applicable FAA regulations and flight attendant work rules
- Handle complex problems and issues requiring judgment and interpretation
- Serve as a resource for crew members and field leadership on scheduling issues
- Provide a high level of customer service to the internal customer the flight attendants in a fast-paced environment
- Practices safety-conscious behaviors in all operational processes and procedures
What You Need To Succeed (Minimum Qualifications)
- Must be able to perform with a high level of accuracy
- Must possess strong analytical, organizational, and decision-making skills and be able to handle multiple tasks simultaneously, adhering to all Delta and FAA flight attendant scheduling work rules
- Must be able to work in a fast-paced environment with minimal supervision
- Possess excellent written and verbal communication skills
- Must be customer service oriented and have strong interpersonal skills
- Must be performing satisfactorily in present position
- Proficient in use of standard Microsoft Office applications
- Consistently prioritizes safety and security of self, others, and personal data.
- Embraces diverse people, thinking, and styles.
- Possesses a high school diploma, GED, or high school equivalency.
- Is at least 18 years of age and has authorization to work in the United States.
What Will Give You a Competitive Edge (Preferred Qualifications)
- Previous scheduling experience
- College degree preferred and/or 1+ years of relevant experience
Benefits And Perks To Help You Keep Climbing
Our culture is rooted in a shared dedication to living our values – Care, Integrity, Resilience, Servant Leadership, and Teamwork – every day, in everything we do. At Delta, our people are our success. At the heart of what we offer is our focus on Sharing Success with Delta employees. Exploring a career at Delta gives you a chance to see the world while earning great compensation and benefits to help you keep climbing along the way:
- Competitive salary, industry-leading profit sharing program, and performance incentives
- 401(k) with generous company contributions up to 9%
- Paid time off including vacation, holidays, paid personal time, maternity and parental leave
- Comprehensive health benefits including medical, dental, vision, short/long term disability and life benefits
- Family care assistance through fertility support, surrogacy and adoption assistance, lactation support, subsidized back-up care, and programs that help with loved ones in all stages
- Holistic Wellbeing programs to support physical, emotional, social, and financial health, including access to an employee assistance program offering support for you and anyone in your household, free financial coaching, and extensive resources supporting mental health
- Domestic and International space-available flight privileges for employees and eligible family members
- Career development programs to achieve your long-term career goals
- World-wide partnerships to engage in community service and innovative goals created to focus on sustainability and reducing our carbon footprint
- Business Resource Groups created to connect employees with common interests to promote inclusion, provide perspective and help implement strategies
- Recognition rewards and awards through the platform Unstoppable Together
- Access to over 500 discounts, specialty savings and voluntary benefits through Deltaperks such as car and hotel rentals and auto, home, and pet insurance, legal services, and childcare
