Role Name: Manager Systems
- Organization Context
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Position Title:
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Manager Systems
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Job Code
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Grade:
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TBD
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Function:
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Operations
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Location:
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Delhi
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Reports to:
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TL Systems
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Role Level:
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TBD
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- Job Purpose
- Provide technical expertise in systems management collaborate closely with other team members and stakeholders to support decision-making processes.
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- Key Accountabilities
Functional Activities
- Manage and maintain various operational systems used in the IOCC function, ensuring their reliability, functionality, and performance.
- Collaborate with cross-functional teams to gather requirements and develop solutions to address operational challenges and improve processes.
- Provide technical support and assistance to users of operational systems, troubleshooting issues and implementing solutions as needed.
- Stay updated on industry trends and best practices in systems management and make recommendations for continuous improvement.
- Ensure compliance with regulatory requirements and industry standards related to operational systems.
- Participate in meetings, workshops, and training sessions to share knowledge and collaborate with colleagues.
- Perform other duties as assigned by TL Systems or departmental leadership.
Product Management
- Develop and communicate the product vision and strategy aligned with the company's goals.
- Conduct market research to identify customer needs, market trends, and competitive analysis.
- Define and prioritize the product roadmap, ensuring it meets business objectives and customer needs.
- Ensure timely delivery of product features and updates, adhering to the product development lifecycle.
- Act as the primary point of contact for all product-related matters.
- Gather and incorporate feedback from stakeholders into the product development process.
- Analyze product profitability and develop strategies to maximize revenue and reduce costs.
- Develop contingency plans to address potential challenges and disruptions.
Any other additional responsibility could be assigned to the role holder from time to time as a standalone project or regular work. The same would be suitably represented in the Primary responsibilities and agreed between the incumbent, reporting officer and HR.
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- Skills/Qualities Required
Stakeholder Management skills
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Strong attention to detail
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Knowledge of Industry Compliance
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Knowledge of systems management
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Knowledge of operational systems
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F. Key Interfaces
IOCC Team
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- Collaborate closely with other members of the IOCC team, including operations managers, dispatchers, and technical staff, to implement solutions to improve efficiency and effectiveness.
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IT Department
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- Engage with the IT department to troubleshoot technical issues related to operational systems, coordinate system upgrades or enhancements, and ensure data security and compliance with IT policies and procedures.
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External Interfaces
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Vendors and Suppliers
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- Engage with external vendors and suppliers of operational systems and software to evaluate new technologies, negotiate contracts, and coordinate implementation and support services.
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G. Educational and Experience Requirements
Minimum Education requirements
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- Bachelor's degree in computer science, information technology, engineering, or a related field.
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Experience
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Minimum
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Desired
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- 3-5 years of experience in systems management, or a related field, preferably in the aviation industry.
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- 6+ years of prior experience in systems management, or a related field, with specific experience in the aviation industry.
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Reviewed By
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Date
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Signature
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Approved By
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Date
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Signature
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