Job Type
Full-time
Description
On April 28, 2021, Avelo took flight as America’s first new airline in nearly 15 years – ushering in a new era of affordable, convenient, and reliable air travel. Founded and led by airline industry veteran Andrew Levy, along with a team of world-class airline executives, we endeavored to build a different and better kind of airline with one mission in mind: “To inspire travel,” and we’ve done so with industry-leading reliability and a caring Soul of Service. If you are looking for the opportunity to join a new and exciting airline that offers the chance to make your mark on aviation history, keep reading truly!
Purpose: Enable safe, excellent, reliable operations by implementing and managing the technical operations software system to provide efficient, cost-effective support for executing the airline’s technical operations processes, including records management. Build simplicity, “one-crew” seamless teamwork, and “always getting better” into the implementation and use of the software systems that help our crewmembers save our customers time and money.
Responsibilities
- Administrate the aircraft maintenance tracking software, AMOS by Swiss AS, including data entry, support, and process improvement.
- Manage the Aircraft Records Department including administration of crewmembers and aircraft records to include development of process and procedures.
- Facilitate the timely, successful deployment of properly configured software applications (AMOS)
- Liaise with software provider, users, and sponsors to develop and execute software deployments
- Provide timely resolution of actionable software issues and development of plans to address more difficult software application and support issues
- Effectively interface between users, the company and software vendors assure resolution of near term and longer-term actionable issues
- Assure the appropriate training and support is made available to the users so they can take full advantage of the functionality the software application offers
- Assist in the development of training material and delivery
- Assure selected software is used in an efficient, effective manner and delivers the intended operational benefits to the company
- Review software use, evaluate efficacy of use and propose actions to improve effectiveness
- Make recommendations on software purchases and objectives for future development efforts
- Evaluate proposed options, investigate alternatives, develop solution recommendations
- Record, maintain, and provide access to digital maintenance records accurately, efficiently, and seamlessly by using AMOS as designed
- Development of reports, training objectives, materials, new business processes, audit criteria and recommendations
- Work with Software at all stages including recommendations on purchases, implementation, enhancements, updates, and resolving issues
Requirements
- Minimum of 3 years’ experience performing comparable responsibilities
- Demonstrated knowledge of AMOS functions, work processes, and use of AMOS software product.
- Experience in working in aviation with Aircraft Records
- Experience working with test, pre-production, and production application environments
- Software maintenance, operations, and e-Ticket system management/measurement
- Vendor management and issue resolution
- Strong critical thinking with an analytical approach to problem solving
- Demonstrated ability to work through complexity to identify root causes and develop effective and simple solutions
- Ability to clearly instruct (teach)
- Ability to work cross-functionally, develop relationships and motivate performance
- Tenacious problem solving and continuous improvement mindset
- Strong written and verbal communication skills
- Move throughout the office for extended periods of time (up to 10-12 hours per day)
- Possible travel for training, deployment, or issue resolution
- Comfortable and casual-dress business environment, with occasional requirement for full business attire for meetings or presentations
X-factors
- Bachelor’s Degree or higher preferred
- Higher levels of experience with AMOS preferred.
May perform other responsibilities, as assigned. Responsibilities and duties may change when circumstances dictate (e.g., emergencies, changes in workload, rush jobs or technical developments, etc.). Avelo is an Equal Employment Opportunity employer.
