Description
There’s never been a more exciting time to join United Airlines. We’re on a path towards becoming the best airline in the history of aviation. Our shared purpose – Connecting People, Uniting the World – is about more than getting people from one place to another. It also means that as a global company that operates in hundreds of locations around the world with millions of customers and tens of thousands of employees, we have a unique responsibility to uplift and provide opportunities in the places where we work, live and fly, and we can only do that with a truly diverse and inclusive workforce. And we’re growing – in the years ahead, we’ll hire tens of thousands of people across every area of the airline. Our careers include a competitive benefits package aimed at keeping you happy, healthy, and well-traveled. From employee-run "Business Resource Group" communities to world-class benefits like parental leave, 401k, and privileges like space available travel, United is truly a one-of-a-kind place to work. Are you ready to travel the world?
At United, we strive to provide only the best travel experiences – to our customers and our clients. Our Sales team works closely with travel agencies, United travel departments, corporate clients and more to provide phenomenal customer solutions that lead to fruitful business relationships. And through valued customer feedback, optimized partnerships, and innovative sales strategies, Sales continues to be the largest revenue-generating department at United.
Key Responsibilities
United for Business sales divisions organize a large number of meetings, conferences, and events throughout the year for customers. We’re looking for a highly skilled event professional who can help make these gatherings consistently efficient, cost-effective, and memorable. The Event Specialist will own the end-to-end event management including, but not limited to building timelines, budgeting, collaborating with event partners, creating & evaluating hotel RFPs, handling communication plans for attendees, speakers, and client partners, leading onsite logistics, etc. Position will report up to the United for Business Events Manager.
- Own end to end event execution for regional customer & sponsorship events. Includes liaising with vendors, partners, and stakeholders per event to ensure efficient collaboration. Partner with hotels for RFPs, contracting obligations and post-event budget review. Create and own event run of show, onsite logistics, site build up and tear down, etc. Analyze post event survey results to highlight future learnings. Lead event registration systems (Stova, TicketManager, Qualtrics, etc.) to successfully build, launch, and complete event registration for all programs. Collaborate with Marketing team to create and handle communication plan per event.
- Lead internal meeting coordination and planning for regional divisions. Includes but not limited to hotel RFPs, booking meeting rooms at headquarters, organizing meals & offsite activities, etc.
- Manage divisional budgets ensuring all planned items are accounted for and accurately forecasted each month to successfully be under budget. Report out monthly with leaders and ensure all audit and policy guidelines are being followed.
NOTE: This position offers a hybrid work arrangement based in either Chicago, IL or the Newark, NJ/Dulles, Washington D.C. area. The hybrid work model has in-office requirements of 50% of the time. This position will also travel up to 25% of the time.
United values diverse experiences, perspectives, and we encourage everyone who meets the minimum qualifications to apply. While having the “desired” qualifications make for a stronger candidate, we encourage applicants who may not feel they check ALL of those boxes! We are always looking for individuals who will bring something new to the table!
Qualifications
What’s needed to succeed (Minimum Qualifications):
- Bachelor's degree or 4 years of relevant work experience in Business, Event Management, Marketing, Communications, Advertising
- 2+ years of related event experience
- Experience with event/technology systems (STOVA, TicketManager, Salesforce, HIVE, etc.)
- Project management skills
- Excellent organizational, communication, negotiating, and multitasking skills
- Ability to remain calm under pressure and maintain a customer-service approach
- Must be legally authorized to work in the United States for any employer without sponsorship
- Successful completion of interview required to meet job qualification
- Reliable, punctual attendance is an essential function of the position
What will help you propel from the pack (Preferred Qualifications):
- 5+ years of event management within a large corporate environment
- Experience working with hotel partners and production vendors
- PMP or CMP Certification
The salary for this position is $59,700 to $87,560, dependent on job-related, non-discriminatory factors such as experience, education, and skills. This range is based on a full-time schedule. Bonus eligible: yes.
At United, we offer a competitive compensation package, with benefits including medical, dental, vision, life, accident and disability, parental leave, employee assistance program, commuter, paid holidays, paid time off, 401(k) plan with employee and company contribution opportunities, and flight privileges.
United Airlines is an equal opportunity employer. United Airlines recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status, and other protected status as required by applicable law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions. Please contact JobAccommodations@united.com to request accommodation.
Salary and benefits information is being included in this job posting in accordance with Colorado state law.
Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT
WHQ00024521
