Overview
SITA is the leading specialist in air transport communications and information technology. We don’t just connect the global aviation industry, we apply decades of experience and expertise to address almost every core business, operational, baggage, and passenger process in air transport. As an organization, we cover 95% of all international air travel destinations and work with over 2,800 air transport and government customers in every corner of the globe. Immerse yourself in the dynamic world of technology while embracing our collaborative, and inclusive culture.
Ready to redefine air travel? The journey starts here, with you at SITA.
Join Our Team as a Graduate Product Specialist
As a Graduate Product Specialist, you’ll be jumping right into the heart of product development. You’ll be working closely with our experienced Product Managers, supporting them in bringing awesome ideas to life. From brainstorming new features to analyzing customer feedback, no two days will be the same. This role is perfect for someone who’s passionate about tech, curious about how products get built, and ready to make a real impact from day one.
You’ll get hands-on experience in the entire product lifecycle and have the chance to work with teams across the company—developers, designers, marketers, and more. If you’re excited to learn, collaborate, and grow, this is the perfect role to kickstart your career in product management!
What You Will Do
- Assist Product Managers: Provide support to Product Managers in day-to-day tasks such as coordinating meetings, gathering customer feedback, and tracking progress against product roadmaps.
- Collaborate with Teams: Work closely with engineering, marketing, solution, and sales teams to ensure smooth communication and execution of product initiatives.
- Data Collection and Analysis: Gather data on market trends, customer feedback, and product performance to support product decisions.
- Document Product Features: Help write and maintain product documentation, including requirements, specifications, and user guides.
- Support product Road-mapping: Work closely with the Product Managers and Product Owners to create and maintain epics and features for product road-maps.
- Coordinate User Feedback: Organize user feedback sessions and surveys to capture insights and ensure the product meets customer needs.
Qualifications
Who You Are:
- A Team Player: You enjoy working in a collaborative environment and thrive when supporting others to achieve shared goals.
- Eager to Learn: You are passionate about understanding how products are built and launched and are excited to grow your skills in product management.
- Analytical: You have a knack for analyzing data, identifying trends, and presenting insights that can drive product improvements.
- Organized: You can juggle multiple tasks and prioritize effectively, ensuring that no details are missed in the process.
- Strong Communicator: You can clearly articulate ideas and information, whether in written documents or during team discussions. Fluent in English, both written and spoken.
- Curious and Problem-Solving: You love digging into problems and coming up with creative solutions.
What You Will Learn
- Product Development Lifecycle: You will gain hands-on experience in the entire product lifecycle, from ideation to launch, learning how each phase contributes to the success of a product.
- Stakeholder Management: You’ll learn how to effectively collaborate with cross-functional teams, including developers, designers, and marketing professionals.
- Customer-Centric Thinking: Understand how to use customer feedback and market research to influence product features and improvements.
- Agile Methodologies: Get a solid understanding of Agile processes and how to manage product backlogs, sprints, and feature prioritization.
- Product Road-mapping and Strategy: Gain exposure to product strategy and road-mapping processes, helping you understand how short-term actions align with long-term goals.
- Data-Driven Decision Making: Learn how to leverage data and analytics tools to inform product decisions and optimize user experience.
What You Will Gain
- Career Growth: Develop both technical and communication skills, advancing your professional journey.
- Guidance and Support: Receive support from a Buddy and a Mentor throughout your Graduate experience.
- Continuous Learning: Access training programs to enhance your technical and soft skills.
- Community Connection: Join a vibrant community of Graduates locally and globally, sharing experiences and building lasting connections.
What We Offer
At SITA, we disrupt the status quo, by empowering our people to pioneer innovations that touch the lives of billions. Bringing together diverse minds from across the globe, we foster a dynamic and positive workplace culture, that values our talented team members for their contributions and dedication. Check out our core global benefits, enabling our people across the globe:
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Flex Week: Work from home up to 2 days/week (depending on the needs of your team and your customers).
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Flex Day: Shape your workday to suit your life and your plans.
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Flex-Location: Take up to 30 days a year to work from any location in the world.
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Employee Wellbeing: We’ve got you covered with our Employee Assistance Program (EAP), available to you and your dependents 24/7, 365 days a year, and Champion Health - a personalized, proactive platform to support diverse wellbeing needs.
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Professional Development: Level up your skills with our training platforms, including LinkedIn Learning!
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Competitive Benefits: Access competitive benefits tailored to the local market and your employment status.
SITA is an Equal Opportunity Employer and values a diverse workforce. In support of our Employment Equity Program, women, aboriginal people, members of visible minorities, and/or persons with disabilities are encouraged to apply and self-identify in the application process.
