Overview
WELCOME TO SITA
We're the team that keeps airports moving, airlines flying smoothly, and borders open. Our tech and communication innovations are the secret behind the success of the world’s air travel industry.
You'll find us at 95% of international hubs. We partner closely with over 2,500 transportation and government clients, each with their own unique needs and challenges. Our goal is to find fresh solutions and cutting-edge tech to make their operations run like clockwork. Want to be a part of something big?
Are you ready to love your job? The adventure begins right here, with you, at SITA.
About The Role & Team
We are seeking a dynamic and experienced Product Specialist to contribute to the development and management of SITA OptiFlight, our innovative in-flight optimization tool. SITA OptiFlight helps airlines reduce fuel burn and carbon footprint by providing real-time flight path optimizations throughout all phases of the flight. This role requires a relevant background in airline operations and product management, coupled with technical expertise in aviation technology.
What You’ll Do
- Product Management: Contribute to the lifecycle of SITA OptiFlight and its multiple modules, from strategic planning and development to market introduction and continuous improvement.
- Market Analysis: Conduct market research to identify customer needs, market trends, and competitive landscape. Translate insights into product features and enhancements.
- Customer Engagement: Engage with airline customers to gather feedback, understand their operational challenges, and ensure SITA OptiFlight meets their requirements.
- Technical Collaboration: Work closely with Engineering, Data science, and Product Design teams to ensure the product is technically sound and user-friendly.
- Product Expertise: Act as a key subject matter expert (SME) in flight optimization solutions within the organisation. Use the expertise to help customers excel on the application of pre-flight and in-flight optimization using our products.
- Roadmap Planning: Define and prioritize features and enhancements based on market research, customer feedback, competitive analysis, and regulatory requirements. Create and maintain a comprehensive product roadmap that guides development efforts and aligns with business goals.
- Product Lifecycle Process: Contribute to the product through SITA's Product Lifecycle Process to ensure the application of high product management industry standards.
- Cross-Functional Collaboration: Work closely with engineering, design, marketing, and customer success teams to execute on the product roadmap. Foster a culture of collaboration and teamwork to deliver high-quality, impactful solutions that exceed customer expectations.
- Stakeholder Management: Coordinate with internal and external stakeholders, including airline partners, regulatory bodies, and industry groups, to drive product success and adoption.
- Innovation: Stay abreast of advancements in aviation technology, sustainability practices, and regulatory changes to ensure SITA OptiFlight remains at the forefront of in-flight optimization solutions.
Qualifications
ABOUT YOUR SKILLS
- Minimum of 1-2 years of experience in the airline industry, ideally in Flight Operations.
- Degree in Aerospace Engineering or a related field, or equivalent experience in aviation.
- At least 2 years of product management experience with track record of managing product roadmaps and SaaS product development
- Good understanding of product management best practices, including agile methodologies, product lifecycle management, and UX/UI principles.
- Proven track record of successfully bringing software products to market, from conception to launch.
- Knowledge of aircraft performance, flight operations, and aviation data analysis.
- Strong analytical skills with the ability to interpret data, extract insights, and make data-driven decisions.
- Excellent communication and interpersonal skills, with the ability to effectively collaborate with diverse stakeholders and influence cross-functional teams in a matrix environment
- Strong presentation skills
- Passion for sustainability and a commitment to delivering innovative solutions that make a positive impact.
- Fluency in English is mandatory.
NICE TO HAVE
- Proficiency in French and/or Spanish is a strong plus.
- Familiarity with predictive modeling and optimization algorithms is highly desirable.
What We Offer
We’re all about diversity. We operate in 200 countries and speak 60 different languages and cultures. We’re really proud of our inclusive environment. Our offices are comfortable and fun places to work, and we make sure you get to work from home too. Find out what it's like to join our team and take a step closer to your best life ever.
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Flex Week: Work from home up to 2 days/week (depending on your team’s needs)
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Flex Day: Make your workday suit your life and plans.
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Flex Location: Take up to 30 days a year to work from any location in the world.
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Employee Wellbeing: We’ve got you covered with our Employee Assistance Program (EAP), for you and your dependents 24/7, 365 days/year. We also offer Champion Health - a personalized platform that supports a range of wellbeing needs.
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Professional Development: Level up your skills with our training platforms, including LinkedIn Learning!
🙌🏽 Competitive Benefits: Competitive benefits that make sense with both your local market and employment status.
SITA is an Equal Opportunity Employer. We value a diverse workforce. In support of our Employment Equity Program, we encourage women, aboriginal people, members of visible minorities, and/or persons with disabilities to apply and self-identify in the application process.
