Job Title: Lead, Engineering Services
Job Code: 18971
Job Location: Rochester, NY
Job Schedule: 9/80 Employees work 9 out of every 14 days – totaling 80 hours worked – and have every other Friday off
Job Description:
The Engineering Support L5 practitioner is subject matter expert with comprehensive knowledge of job area and in-depth knowledge of project management. Executes large, complex project initiatives of substantial importance to the organization with minimal oversight or direction. Communicates within and outside of the organization to explain and influence changes to practices, processes and approaches. Contributes significantly to improvements in processes, systems, or products. Provides input into new products/processes and implements operational plans that have measurable impact on business or functional results. The Engineering Support L5 practitioner is responsible for supporting and assisting the Chief Engineer in leading and managing Radio Products to deliver solutions aligned to business goals and accomplish the customers’ critical missions, throughout the lifecycle of the product lines. Key Responsibilities include:
- Support and assist Chief Engineer in delivering all products and services in accordance with established capability, cost, schedule, and quality commitments with flawless execution from product conception to end of life.
- Partner with Product Specialist and PLM to facilitate knowledge transfer and support product roadmaps and capability sets that meet the needs of the customers
- Coordinate and support product configurations/set-ups for demonstrations, customer acceptance tests, site engineering, field trials, field testing and other verification and validation activities.
- Build strong relationships and proactive collaborate with operations, engineering and program leadership to support business needs and changes in scope prioritization
- Provide “Voice of the Customer” experience in assisting Chief Engineer on development and roadmap decisions.
- Collaborate with tech pubs team in the creation of user manuals, maintenance guides and whitepapers.
- Develop collaborative relationships with product and program leadership teams
- Share experience and best practices from both inside and outside the organization
- Provide “Voice of Customer” Support for pursuits, technical proposals, Basis of Estimates, and risk assessment.
Qualifications:
- Bachelor’s Degree and minimum 9 years of prior relevant experience. Graduate Degree and a minimum of 7 years of prior related experience. In lieu of a degree, minimum of 13 years of prior related experience.
Preferred Additional Skills:
- Exemplary product experience and customer engagement skills
- Strong interpersonal skills and demonstrable collaboration
- Ability to support Chief Engineering in statusing for business executives
- Able to self-start and solve problems quickly
- Domain Knowledge and Experience with HCLOS radio system and RF-41X products, customer site and factory issues
- Good organizational skills, excellent problem-solving skills, excellent outcomes in working with customers, teams and individuals
- Ability to learn new skills, meet deadlines, embrace new technologies, and follow process
- High energy and proactive; ability to execute scope in a dynamic environment
- Demonstrated ability to deliver and sustain measurable results
- Self starter, ability to work independently, show strong judgment, be decisive, and work with others to drive towards a common solution
- Proactively seek feedback and initiative to continually improve
- PMP Certification
In compliance with pay transparency requirements, the salary range for this role in Colorado, Hawaii, Illinois, Maryland, Minnesota, Vermont, Washington State and New York State is $88,000 - $164,000. This is not a guarantee of compensation or salary, as final offer amount may vary based on factors including but not limited to experience and geographic location. L3Harris also offers a variety of benefits, including health and disability insurance, 401(k) match, flexible spending accounts, EAP, education assistance, parental leave, paid time off, and company-paid holidays. The specific programs and options available to an employee may vary depending on date of hire, schedule type, and the applicability of collective bargaining agreements.
