Why Work for Frontier Airlines?
At Frontier, we believe the skies should be for everyone. We deliver on this promise through our commitment to Low Fares Done Right. This is more than our tagline - it’s our driving philosophy. Every member of Team Frontier has an important role to play in bringing this vision to life. Our successful business model allows travelers to take advantage of our fast-growing route network while our bundled and unbundled pricing options allow our customers to personalize their travel experience and only pay for the services they need – saving them money along the way.
What We Stand For
Low Fares Done Right is our mission and we strive to bring it to life every day. Our ‘Done Right’ promise means delivering not only affordable prices, but making travel
friendly and easy for our customers. To do this, we put a great deal of
care into every decision and action we take. We must be efficient with the use of our resources and make smart decisions about how we run our business. We must also innovate and be
pioneers - we’re not afraid to try new things. While our business requires us to fly high in the air, we also consider ourselves
down-to-earth in our approach, creating a warm and friendly experience that truly demonstrates Rocky Mountain Hospitality.
Work Perks
At Frontier, we like to think we’re creating something very special for our team members. Work is why we’re here, but the perks are nice too:
- Flight benefits for you and your family to fly on Frontier Airlines.
- Buddy passes for your friends so they can experience what makes us so great.
- Discounts throughout the travel industry on hotels, car rentals, cruises and vacation packages.
- Discounts on cell phone plans, movie tickets, restaurants, luggage and over 2,000 other vendors.
- Enjoy a ‘Dress for your Day’ business casual environment.
- Flexible work schedules that support work/life balance.
- Total Rewards program including a competitive base salary, short term incentives, long-term incentives, paid holidays, 401(k) plan, vacation/sick time and medical/dental/vision insurance that begins the 1st of the month following your hire date.
- We play our part to make a difference. The HOPE League, Frontier Airlines’ non-profit organization, is dedicated to providing employees financial assistance during catastrophic hardship.
Who We Are
Frontier Airlines is a leading ultra-low cost carrier headquartered in Denver, Colorado. With a mission to deliver Low Fares Done Right, the company provides affordable, convenient and accessible air travel throughout the U.S., Caribbean, Mexico and Latin America. Frontier’s highly fuel-efficient, all-Airbus fleet is among the youngest and most modern of any carrier within the U.S. That, combined with the airline’s many weight-saving initiatives and focus on operational efficiencies, makes Frontier America’s Greenest Airline.* Each Frontier Airlines plane tail features a special animal with a unique name and backstory. Many of the featured species are endangered or threatened, part of the airline’s commitment to underscore and raise awareness for their plight. Frontier serves approximately 100 destinations throughout North America and operates 500-plus daily flights, on average. The airline employs more than 7,000 team members and has crew bases in more than a dozen U.S. cities. Frontier Airlines., Inc., is a subsidiary of Frontier Group Holdings, Inc. (NASDAQ: ULCC).
- Frontier is the most fuel-efficient of all major U.S. carriers when measured by ASMs per fuel gallon consumed.
What Will You Be Doing?
Flight Operations Sr. Manager, Technical Programs is responsible for ensuring the successful implementation and maintenance of our Electronic Flight Bag (EFB) program, as well as overseeing other important technical initiatives within our airline. This role demands a highly skilled, results-oriented individual who can provide leadership and direction to the EFB program team and work collaboratively with cross-functional departments.
Essential Functions
- Lead and manage the EFB program, ensuring the efficient deployment and maintenance of electronic flight bags across the airline's fleet.
- Define and execute the strategic roadmap for the EFB program, aligning it with the airline's objectives and industry best practices.
- Member of the Flight Standards Board (FSB).
- Acts as a liaison to the FAA for all EFB procedural and technical issues.
- Interfaces with Maintenance on all EFB technical issues.
- Evaluates, modifies, and maintains, as applicable, EFB Program manual and advises on other affected manuals
- Provides technical support for the EFB program, including evaluation of new and upgraded software.
- Provides recommendations to the Flight Operations team for the adoption and use of software and hardware upgrades.
- Responds to Incident Reports involving EFB-related issues.
- Coordinates with other department to ensure the safe, professional, and efficient operation of the A320 aircraft fleet.
- Works with Sr. Manager, Airbus Programs and Airbus Industries on Airbus operational and technical issues as they relate to aircraft connectivity and communications.
- Aids in the Development of a technology road map for satellite/ground based/HF communication and data transfer as it relates to the EFB and flight deck connectivity.
- Develops a program for the implementation and uses cases of an Aircraft Interface Device (AID).
- Develops and maintains a robust iOS and App upgrade validation methodology.
- Point of contact for any EFB Applications.
- Point of contact for all EFB hardware vendors.
- Maintains provisioning of Company-owned EFBs.
- Responsible for MDM management and validation.
- Coordinates with IT on all issues, upgrades, and adjustments that effect Flight operations.
- Evaluates and develops EFB and aircraft-based communication operational procedures and standards.
- Coordinates with other airlines Technical Leads and FAA on regulatory and operational issues related to EFB and Aircraft Connectivity.
- Attends and presents at industry conferences related to EFB and Aircraft Connectivity.
Other Functions
- Build and manage a high-performing team responsible for EFB deployment, support, and ongoing optimization.
- Provide mentoring and professional development opportunities to team members, fostering their growth and enhancing their expertise.
- Work interdepartmentally on technology integrations for flight operations
- Aid in budget development for Flight Operations Technology and software
- Aid developers and vendors to Frontier in user interface and reporting capability for Flight Operations applications
- Aid internal Frontier IT in reporting and creation of technology tools that benefit Flight Operations
Qualifications
- Must be authorized to work in the U.S
- Ability to work nights and weekends.
- Ability to travel extensively.
- Experience with the development and management of 14 CFR 121 Air Carrier Programs.
- Previous Flight Operations technical experience.
- A320 Aircraft Type Rating.
- Airline Transport Pilot License.
- Experience in working with the FAA and other regulatory agencies.
- Extensive iOS, Android, and Software Application knowledge and experience.
- Extensive business software experience with the following: MS Word, Excel, Outlook, Project and PowerPoint, and Adobe Acrobat Document.
- Project Management experience.
- Must possess a working knowledge and understanding of FARs, Frontier Airlines manuals, and the Operations Specifications.
- Must hold an Airline Transport Pilot License with appropriate ratings.
- Extensive knowledge of IT security protocols and implementations across mobile computing solutions
- Extensive Knowledge in networking infrastructure
- Extensive Knowledge with user interface principles for mobile solutions
Knowledge, Skills And Abilities
- Proven experience in managing technical programs, with a strong background in aviation and EFBs.
- Demonstrated leadership skills with the ability to motivate and guide a team to achieve program goals.
- Exceptional project management skills, including budget and timeline management.
- Strong understanding of aviation regulations and safety standards.
- Excellent communication and interpersonal skills, with the ability to collaborate with diverse teams and stakeholders.
- A strategic thinker with the ability to analyze data and make informed decisions.
- Ability to problem-solve and react positively to all types of difficult situations.
- Knowledge of common desktop applications
- Excellent organizational skills
- Excellent MS Excel Skills, preferred.
- Excellent self-motivation capability
- Excellent time management
Equipment Operated
Work Environment
- Monday through Friday with some weekends (Both Remote and in-office options available)
- On-call from time to time
- Travel as needed for work and conventions.
Physical Effort
- Light physical effort required by handling objects up to 20 pounds occasionally and/or up to 10 pounds frequently.
- Moderate physical activity required by handling objects up to 50 pounds occasionally.
- Light physical effort required by handling objects up to 20 pounds occasionally and/or up to 10 pounds frequently.
Supervision Received
General Direction: The incumbent normally receives little instruction on day-to-day work and receives general instructions on new assignments.
Positions Supervised
Manager, Technical Programs
Salary Range: Hourly range based on Pilot Pay: 105 Credit Hours
Please note: this posting has a closing date of on or before 1/3/2025.
Workplace Policies
Disclaimer: The above statements are intended only to describe the general nature and level of work required of the referenced position; they are not intended to be an exhaustive list of all responsibilities, duties, and skills required of individuals in this position. Please be advised that duties and expectations of this position may be subject to change.
Frontier Airlines, Inc. is an equal opportunity employer and, as such, is committed to providing equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, national origin, age, marital status, veteran status, sexual orientation, gender identity or expression, disability status, pregnancy, genetic information, citizenship status or any other basis protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Frontier Airlines is a Zero Tolerance Drug-Free Workplace. All prospective DOT safety-sensitive employees are subject to pre-employment testing for the following drugs and their metabolites: Marijuana, Cocaine, Amphetamines, Opioids and Phencyclidine (PCP). Further, any DOT safety-sensitive job applicant who is found to have tested positive on any required drug or alcohol test at a former employer will be considered ineligible for employment with Frontier.
Colorado Residents: In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.
