Job Title
Associate – Integrated Operations Control Center (IOCC)
Department
Flight Operations / Operations Control
Location
Gurugram
Role Summary
The IOCC Associate supports day-to-day airline operations by monitoring flights, coordinating with internal teams, and assisting in handling operational disruptions. The role ensures safe, efficient, and on-time flight operations in accordance with company procedures and regulatory requirements.
Key Responsibilities
- Monitor daily flight operations and schedules
- Coordinate with crew control, engineering, airport operations, and dispatch teams
- Assist in managing delays, diversions, and cancellations
- Track aircraft movement and turnaround status
- Update operational systems and maintain accurate records
- Communicate operational updates to relevant stakeholders
- Follow standard operating procedures (SOPs) and escalation protocols
- Support the IOCC team during irregular operations (IROPs)
Eligibility / Qualifications
- Graduate (Aviation, Airport Management, Hospitality, Travel, or related field preferred)
- Freshers or up to 1 year of experience in airline operations
- Basic understanding of airline operations is an advantage
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