Role Introduction
Reports to: Crew Scheduling Executive
This role is part of a professional team in our Flight Operations Department, which consists of flight crew and ground staff teams, both working to ensure the highest standards of operational efficiency and service.
As a Crew Scheduling Officer, you will support the construction of pairings and rosters for flight crew and cabin crew in Crew Scheduling.
Key Responsibilities
- Maintain close liaison with Planning, Crew Planning, Crew Operations, Inflight Services Delivery , Air Hong Kong and other related departments to facilitate smooth pairing production process.
- Assist in annual budgeting exercise and scenario studies to provide support for crew planning analytics and projections.
- Construct crew pairings and rosters in compliance with Civil Aviation Department (CAD) and Company requirements in a cost-effective manner.
- Responding to crew enquires on rosters and bids aspects.
- Generate reports from Jeppesen Crew Pairing (JCP) and/or Jeppesen Crew Rostering (JCR) and perform analysis with support from Executives or Assistant Manager Crew Scheduling.
- Provide feedback on variations and difficulties and issues during production cycle to Crew Scheduling Executives to ensure continuous improvement.
- Contribute to overall performance and continuous improvement process of the team.
- Rotate to the different streams in aim to further enhance job knowledge and skills in Crew Scheduling subject to business requirements.
- Support post roster and pairing activities.
- Support other crew resources functions in event of major disruptions.
- Maintaining technical knowledge required.
- Specific duties and responsibilities as delegated by Crew Scheduling Executive.
Requirements
Knowledge
- Tertiary education.
- Knowledge of Approved Flight Time Limitations Scheme (AFTLS) would be advantageous.
Skills
- Good command of both spoken and written English.
- Customer-focused, high change-oriented and flexible personality.
- Good interpersonal and communication skills.
- Good analytical ability and a good team player.
- Good at Excel and Word or equivalent.
- Ability to work under pressure.
Experience
- Minimum of 2 years’ airline experience.
Personal & Application Information
Cathay Pacific is an Equal Opportunities Employer. Personal data provided by job applicants will be used strictly in accordance with our personal data policy and for recruitment purposes only. Candidates not notified within eight weeks may consider their application unsuccessful. All related information will be kept in our file for up to 24 months. A copy of our Personal Information Collection Statement will be provided upon request by contacting our Data Protection Officer.
