How You'll Help Us Keep Climbing (Overview & Key Responsibilities)
At Delta, our Digital Experience Team is the driving force behind shaping cohesive and easy digital journeys. We're committed to leveraging human-centered design, to address the dynamic user needs of today while seizing future opportunities. Our journey involves transitioning from individual skill teams to collaborative design teams, aiming to set the gold standard for digital design that inspires product and design communities worldwide.
We are seeking a UX Designer to contribute to the design of intuitive, scalable, and impactful digital experiences across our customer and employee platforms. This role is ideal for a designer who is building depth in UX craft, comfortable owning meaningful portions of an experience, and eager to grow through collaboration and feedback.
As a UX Designer, you will focus on the structure and flow of user experiences, helping translate user needs and business goals into clear, usable designs. You will work collaboratively within product, design, and engineering teams, owning UX deliverables for features or journeys while partnering closely with senior designers on more complex initiatives.
Key Responsibilities Include But Are Not Limited To
- Design user-centered experiences with a focus on interaction design, information architecture, and end-to-end user flows.
- Translate user research findings, requirements, and constraints into user flows, journey maps, wireframes, and low- to mid-fidelity prototypes.
- Define and document experience structure, including navigation models, task flows, and content hierarchies.
- Collaborate with product managers, engineers, researchers, content designers, and visual designers to iterate on solutions and ensure feasibility.
- Apply established UX patterns and design system components to ensure consistency, accessibility, and usability.
- Participate in usability testing, design critiques, and iterative refinement based on feedback and findings.
- Support inclusive and accessible design practices in day-to-day work.
What You Need To Succeed (Minimum Qualifications)
- 2–4 years of experience designing digital experiences for web and/or mobile application products.
- Portfolio demonstrating foundational UX skills, including interaction design, user flows, and problem-solving.
- Understanding of user-centered design principles, usability heuristics, and basic accessibility standards.
- Experience creating wireframes, flows, and prototypes using tools such as Figma.
- Ability to clearly explain design decisions and incorporate feedback constructively.
- Strong collaboration and communication skills within cross-functional teams.
- Experience working in iterative or Agile product development environments.
- Consistently prioritizes safety and security of self, others, and personal data.
- Embraces diverse people, thinking, and styles.
- Possesses a high school diploma, GED, or high school equivalency.
- Is at least 18 years of age and has authorization to work in the United States.
What Will Give You a Competitive Edge (Preferred Qualifications)
- Degree in Human-Computer Interaction, Design, Psychology, or a related field.
- Exposure to user research methods such as usability testing, interviews, or surveys.
- Familiarity with design systems and component-based design.
- Experience contributing to complex or multi-step digital workflows.
Benefits And Perks To Help You Keep Climbing
Our culture is rooted in a shared dedication to living our values – Care, Integrity, Resilience, Servant Leadership, and Teamwork – every day, in everything we do. At Delta, our people are our success. At the heart of what we offer is our focus on Sharing Success with Delta employees. Exploring a career at Delta gives you a chance to see the world while earning great compensation and benefits to help you keep climbing along the way:
- Competitive salary, industry-leading profit sharing program, and performance incentives
- 401(k) with generous company contributions up to 9%
- Paid time off including vacation, holidays, paid personal time, maternity and parental leave
- Comprehensive health benefits including medical, dental, vision, short/long term disability and life benefits
- Family care assistance through fertility support, surrogacy and adoption assistance, lactation support, subsidized back-up care, and programs that help with loved ones in all stages
- Holistic Wellbeing programs to support physical, emotional, social, and financial health, including access to an employee assistance program offering support for you and anyone in your household, free financial coaching, and extensive resources supporting mental health
- Domestic and International space-available flight privileges for employees and eligible family members
- Career development programs to achieve your long-term career goals
- World-wide partnerships to engage in community service and innovative goals created to focus on sustainability and reducing our carbon footprint
- Business Resource Groups created to connect employees with common interests to promote inclusion, provide perspective and help implement strategies
- Recognition rewards and awards through the platform Unstoppable Together
- Access to over 500 discounts, specialty savings and voluntary benefits through Deltaperks such as car and hotel rentals and auto, home, and pet insurance, legal services, and childcare