Description
There’s never been a more exciting time to join United Airlines. We’re on a path towards becoming the best airline in the history of aviation. Our shared purpose – Connecting People, Uniting the World – is about more than getting people from one place to another. It also means that as a global company that operates in hundreds of locations around the world with millions of customers and tens of thousands of employees, we have a unique responsibility to uplift and provide opportunities in the places where we work, live and fly, and we can only do that with a truly diverse and inclusive workforce. And we’re growing – in the years ahead, we’ll hire tens of thousands of people across every area of the airline. Our careers include a competitive benefits package aimed at keeping you happy, healthy and well-traveled. From employee-run "Business Resource Group" communities to world-class benefits like parental leave, 401k and privileges like space available travel, United is truly a one-of-a-kind place to work. Are you ready to travel the world?
At United, we care about our customers. To be the best airline in aviation history, we need to deliver the best service to our customers. And it takes a whole team of dedicated customer-focused advocates to make it happen! From our Contact Center to customer analytics, insights, innovation, and everything in between, the Customer Experience team delivers outstanding service and helps us to run a more customer-centric and dependable airline.
Key Responsibilities
The Enterprise PMO serves teams across United Airlines. The Project Manager is a trained, qualified professional who can apply United's Envision Design Build Activate (EDBA) framework and Program Management Life Cycle (PMLC) methodology to various businesses. This individual will enable teams to deliver assigned portfolios, programs and projects with high quality, in a timely manner, and with as-scoped benefits for our customers, frontline employees and supporting groups. Effective execution in this role is critical to achieving United's goal of leveraging portfolio management & project delivery capabilities as a strategic enabler, on every project, with every team and every day.
The Project Manager - PMO will deliver large/complex project(s) as assigned and serve as a change agent driving adoption of PMLC across the organization.
- Lead and manage projects as assigned. Projects will be focused on both corporate and/or operational functions
- Directly deliver high quality artifacts through all phases of the project lifecycle
- Coach, guide, train project team members and other PMs on project management principles and related artifacts and deliverables
- Strong interpersonal, verbal and presentation skills
United values diverse experiences, perspectives, and we encourage everyone who meets the minimum qualifications to apply. While having the “desired” qualifications make for a stronger candidate, we encourage applicants who may not feel they check ALL of those boxes! We are always looking for individuals who will bring something new to the table!
Qualifications
What’s needed to succeed (Minimum Qualifications):
- Bachelor's degree
- 4+ years managing projects
- Demonstrated successful project delivery
- Managing single, or multiple, large, complex projects across multiple functions
- Provide leadership, guidance, influence and mentoring for project teams
- Presenting, escalating and providing solutions to senior leadership
- Proven expertise successfully managing business and technical resources under an integrated project plan to ensure the alignment of resources
- Demonstrated proficiency in facilitating, delegating and motivating cross functional groups or activities
- Highly organized and the ability to multi-task competing priorities, demands and timelines
- Provides input on strategic decisions to leadership as required
- Must be legally authorized to work in the United States for any employer without sponsorship
What will help you propel from the pack (Preferred Qualifications):
- Master's degree
- Project Management (PMI) Certification
- Lean Six Sigma certification
- Airline experience preferred
United Airlines is an equal opportunity employer. United Airlines recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status and other protected status as required by applicable law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions. Please contact JobAccommodations@united.com to request accommodation.
Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT
WHQ00024577
