As noted above, this list is intended to reflect the current job but there may be additional essential functions (and certainly non-essential job functions) that are not referenced. Management will modify the job or require other tasks be performed whenever it is deemed appropriate to do so, observing, of course, any legal obligations including any collective bargaining obligations.
• Partner with stakeholders to assess training needs and develop strategic learning solutions.
• Manage training programs from initial planning through implementation, sustainment, and warranty.
• Apply strong project management skills to drive timelines, deliverables, and coordination across teams.
• Monitor evolving business needs to anticipate and plan for future training requirements.
• Design programs that reinforce safety, elevate customer service, and support operational excellence.
• Use data and measurement tools to evaluate training effectiveness and guide continuous improvement.
• Integrate innovation into training delivery through process improvement, AI, and modern learning formats.
• Maintain proactive communication and strong relationships across airport and cargo operations.
• Ensure training programs are scalable, sustainable, and responsive to frontline realities.
• Maintain documentation and reporting to support transparency, compliance, and continuous improvement.
