Position Title
Executive, Partnership (Hotels & Lifestyle)
Reporting To
Assistant Manager, Partnership (Hotels & Lifestyle)
Position Summary
The ideal candidate will play a crucial role in supporting the planning, development, execution, promotion, and management of Enrich-branded products and Enrich partners to drive revenue growth and enhance customer retention. The incumbent will also be instrumental in expanding the Enrich partnership network by acquiring new hotel partners and nurturing relationships with existing ones, fostering overall network growth and increasing revenue.
Key Accountabilities
- Support the development and implementation of partnership strategies that align with company goals.
- Assist in identifying potential partnership opportunities across various industries, conducting thorough research, and helping assess risks to evaluate both new and existing partners.
- Assist in managing contract lifecycles, including new agreements and renewals, by coordinating with stakeholders to ensure alignment
- Build and maintain relationships with partner organizations, support daily operations, and assist in performance tracking to optimize partnerships.
- Provide essential backend support from onboarding new partner, coordinating meticulously with both internal and external stakeholders to ensure the timely and efficient implementation of new partnerships.
- Support the monitoring and analysis of partnership metrics, helping identify areas for improvement and assisting with reporting on partnership program performance to internal and external stakeholders.
- Collaborate with internal teams to design and implement innovative partnership initiatives, including co-branded marketing campaigns and promotions to assist business goals.
Qualifications / Areas of Experience
- Bachelor’s Degree in Business Administration, Marketing, Hospitality or any related discipline
- Minimum 1-2 years of working experience in loyalty partnerships would be an added advantage
Areas of Experience
- Loyalty Programs
- Account Management
- Hotel or Retail Marketing
- Business Development
Personality Traits
- Excellent English communication skills, both oral and written.
- Basic business acumen on loyalty program.
- Strong analytical background and ability to extract, interpret, analyse and study data, insights or trends from multiple sources.
- Strong technical skills (e.g Microsoft Excel & PowerPoint), knowledge in Microsoft Power BI will be an added value
- Strong communication and negotiation skills (i.e written, verbal, presentation and facilitation)
- Strong analytical skills with the ability to work confidently with data, spreadsheets, and reports.
- Basic technical knowledge, particularly in file transfers, data formats, or system-related processes for loyalty programmes.
- Detail‑oriented with strong accuracy and quality control
