The ideal candidate will be an experienced and confident HR Business Partner. Reporting to the Head of People at London Heathrow Airport, this role is at the heart of our operation, providing expert guidance and support across all people matters, with a strong focus on employee relations and industrial relations.
You will act as a trusted partner to managers and employees, leading on complex ER cases, supporting trade union engagement, and ensuring fair and consistent application of policies. With Heathrow’s fast-paced and unionised environment, you will play a key role in maintaining constructive industrial relationships while also driving initiatives that support employee wellbeing, engagement, and performance.
Responsibilities
- Act as a trusted advisor to the leadership team, providing expert guidance on all aspects of HR with a strong emphasis on employee relations (ER) and industrial relations (IR), including employment law, equal opportunities, and associated legislation.
- Lead and manage complex ER cases (disciplinary, grievance, absence, performance) ensuring consistency, fairness, and compliance.
- Build and maintain constructive relationships with trade unions, supporting negotiations on pay, terms and conditions, and procedural matters, as well as collective consultation exercises.
- Support business change initiatives, including restructures, TUPE transfers, and redundancy programmes, ensuring compliance with legislation and best practice.
- Work closely with the Head of People to deliver an effective HR partnering service (Employee Relations, Resourcing, Reward, Learning & Development).
Qualifications
- Bachelor's degree or above (HR or Employment Law)
- CIPD accreditation (level 5 or above)
- 3-5 years of experience in HR or related field
- Experience working in a unionised blue-collar environment
- Proficient in Microsoft Office suite
