Job description:Job Title
Inflight Operation Officer
Reports To
Inflight Operation Supervisor
Role Purpose
Attend/Ensure sufficient Meals & other Inflight Catering items delivered to aircraft safely according to the Airlines Food Safety & Hygiene
Key Responsibility
- Handling of daily onboard Sales process to ensure sales collection & sales report tally & no shortages of sales report
- Verifying F&B, Meals & Merchandise carts to ensure correct quantity & items delivered to the correct flight to avoid onboard shortages
- Monitoring of stock movement, orders & inventory to ensure sufficient stock for flight operational usage
- Key in of daily onboard Sales Data to ensure sales cash collection is tally with onboard sales
- Handling and collecting Crew daily onboard sales processes
- Monitor, tracking and submit Daily Meal Orders list to Caterer
Qualification & Experience
- Minimum SPM or any certification with 03 years experienceon F&B/stock inventory/data entry Airlines Inflight Operation/Catering back ground.F&B, Basic Account, Warehouse, Stock Handling, Data Entry background
- Diploma in F&B, Accounts, Business Management with 0-2 years experience in Airlines Inflight Operation/Catering back ground. F&B, Basic Account, Warehouse, Stock handling, Data Entry background
Skills & Knowledge
- Possess valid driving lisence (to be qualified for Airside Driving Permit application) & able to handle delivery truck
- Computer literate
- Ability to communicate and write in English & BM
- Warehouse Management/Stock Inventory/Data Entry
Key Challenges
- Breaking down of loading vehicles/truck/hi lift or Catering operational distcruption issues
- Last minute aircraft swapping due to technical issues/operational changes
- Shortages of stock/equipment for rotation
- Dragging of shift hours due to flight delay/aircraft technical issues
- Sales cash/report discrepancies