At
Jet2.com and
Jet2holidays we are all
Customer Helpers responsible for creating memories and ensuring our customers
Have a Lovely Holiday.
We have a fantastic opportunity to join us as
Customer Helper - Front of House Duty Manager at
Bristol Airport! Reporting to the
Customer Helper - Senior Duty Manager, you will be responsible for the day to day management of the Jet2.com customer facing operation, ensuring our customers receive a fantastic service.
Leading the
Jet2.com operational teams, our
Customer Helper - Front of House Duty Managers play a pivotal role in achieving the delivery of a
VIP Customer Service. You will manage our customer facing teams, driving forward our
Safety First Culture at every opportunity whilst acting as a
Brand Ambassador for our company values. You will work closely with our service providers, airport and head office colleagues to ensure
high standards of service. Working on a shift basis, this is a varied and fulfilling role with significant colleague and operational responsibility.
The successful candidate will already be demonstrating Role Model behaviours. You will have a proven track record of
managing others in a
fast paced, airport operational environment, and the ability to show flexibility and a forward thinking approach. We are looking for a inspirational leader, committed to the development of others and who shares our passion for delivering the highest standards in
customer service and
safety.
Previous experience of leading large operational teams within a customer facing, airport environment is essential for this role.
What can we offer you?
We offer our valued colleagues a range of benefits including: -
- Excellent salary, with annual pay review
- Contributory pension scheme
- 34 days holiday entitlement per annum (including Bank Holidays)
- 3 x salary life assurance
- Colleague discounts on Jet2holidays and Jet2.com holidays and flights
- Cycle to Work Scheme
- Access to Mental Health First Aiders
- Many retail discounts on – travel and leisure, health, and wellbeing, eating out, shopping and lifestyle.
Help us to send our all-important customers on holiday with
Jet2.com and
Jet2holidays!!
