Description
There’s never been a more exciting time to join United Airlines. We’re on a path towards becoming the best airline in the history of aviation. Our shared purpose – Connecting People, Uniting the World – is about more than getting people from one place to another. It also means that as a global company that operates in hundreds of locations around the world with millions of customers and tens of thousands of employees, we have a unique responsibility to uplift and provide opportunities in the places where we work, live and fly, and we can only do that with a truly diverse and inclusive workforce. And we’re growing – in the years ahead, we’ll hire tens of thousands of people across every area of the airline. Our careers include a competitive benefits package aimed at keeping you happy, healthy, and well-traveled. From employee-run "Business Resource Group" communities to world-class benefits like parental leave, 401k, and privileges like space available travel, United is truly a one-of-a-kind place to work. Are you ready to travel the world?
At United, we strive to provide only the best travel experiences – to our customers and our clients. Our Sales team works closely with travel agencies, United travel departments, corporate clients and more to provide phenomenal customer solutions that lead to fruitful business relationships. And through valued customer feedback, optimized partnerships, and innovative sales strategies, Sales continues to be the largest revenue-generating department at United.
Key Responsibilities
The Senior Manager - Meetings and Events is responsible for developing, leading and implementing the events strategy for United for Business internal and customer events. This role runs a wide range of events, from large-scale worldwide internal events like the Worldwide Commercial Conference, to supporting the field in executing small regional customer events. This position is also responsible for building out the event technology, processes, and impact measurement to enable the efficient management of this large portfolio of events.
- Develop the overall event strategy and calendar for United for Business (including internal and external events) aligning to overall business objectives and tracking performance against those within the allocated budget
- Lead a team of event professionals to ensure successful end-to-end execution of United for Business events, including sourcing, negotiation, contracting, and procurement of services
- Build event technology capabilities and processes to optimize the event planning and execution process for both the United for Business marketing team and the Sales team, generating and gathering data to measure ROI
- Partner with the United for Business marketing team to ensure that key marketing messages and communication objectives are built into the external event strategy
- Support the development of the internal event agenda, sourcing speakers and coordinating content hand off to the production company. This includes frequent interaction with officers and e-team members for briefing, content review, and logistics coordination
- Coordinate with other event leads at United to identify alignments and avoid event conflicts
NOTE: This position offers a hybrid work arrangement with in-office requirements 50% of the time in Chicago, IL. This role will also travel up to 30% of the time.
United values diverse experiences, perspectives, and we encourage everyone who meets the minimum qualifications to apply. While having the “desired” qualifications make for a stronger candidate, we encourage applicants who may not feel they check ALL of those boxes! We are always looking for individuals who will bring something new to the table!
Qualifications
What’s needed to succeed (Minimum Qualifications):
- Bachelor's degree
- 7+ years' experience arranging corporate events
- Strong people management skills; ability to work cross functionally within corporate environment including with executives and senior level management
- Strong leadership and collaborative skills
- Proficient in crafting strategies for meetings/events
- Excellent project management skills
- Experienced with presenting and speaking to executive management and large audiences
- Deep knowledge of electronic communications/registration platforms (i.e. Cvent)
- Strong communication and organizational skills
- Proven ability to manage vendors, crew, and site on large scale productions
- Highly organized with a keen attention to detail
- Ability to effectively and professionally communicate via phone, e-mail, and face-to-face
- Positive demeanor, team player
- Ability to collaborate with all levels of employees and management as well as with outside agencies
- Must be legally authorized to work in the United States for any employer without sponsorship
- Successful completion of interview required to meet job qualification
- Reliable, punctual attendance is an essential function of the position
What will help you propel from the pack (Preferred Qualifications):
- Certified Meeting Planner (CMP)
United Airlines is an equal opportunity employer. United Airlines recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status, and other protected status as required by applicable law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions. Please contact JobAccommodations@united.com to request accommodation.
Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT
WHQ00024522
