Welcome to this recruitment process with Vueling!
Applying is your first step to having the opportunity to join the first Top Employer airline in Europe. We hope the information you find here encourages you to apply so we can get to know you and stay connected.
Let's start by getting to know us better!
At Vueling, we love things to happen. We always do our best to go one step further and do it better. We invite our people to celebrate their unique strengths, work as a team to overcome challenges and achieve their goals for the greater good.
Our team is made of great professionals. Great and passionate people who collaborate, support and complement each other's skills.
We are one of Europe's leading low-cost airlines, with special relevance in the Spanish domestic market, as well as in France and Italy.
Job Purpose
The purpose of this position is to support the sales team in managing administrative tasks (contracts management, travel agencies information etc…). This role is also to be the bridge between the Sales team and other departments with the objective to give the best services to partners (agencies, tour-operators, OTAs etc.).
Main Accountabilities
- Giving the support to the Sales team to manage regular requests from agencies (technical issues, product requests, invoices, etc…).
- Controlling promotional actions budget (“otros costes comerciales”)..
- Applying the procedures and the policies defined to solve any situation.
- Ensuring the operational management of tour-operation and charters.
Main Responsibilities - Tasks
- Management of TTOO allotment: contract creation, bookings, releases, passenger name list, changes, special requests, ancillaries, payments, and coordination with Sales and Legal.
- Management of Charters flights: Coordination with Network, negotiations, internal approval process, contract creation, booking, passenger name list, special request and payments.
- Management of Sales requests sent to indoor sales inbox mail.
- Management of “promovueling”.
- Create the PO’s & Needs derived of promotional/commercial activity and monitor “otros costes comerciales” budget.
Main Relationships
- Internally with Sales teams, Sales processes and effectiveness area, Legal Department, Revenue Management, Distribution area, Network and Operations, Finance and Customer Services.
- Externally with partners (agencies, OTAs, tour-operators, airports etc.)
Education
- Diploma or bachelor's degree in Economics, Sales or Tourism.
Experience
- Experience in airlines or in an agency.
Competencies
- Teamwork qualities.
- Autonomy and agility finding solutions.
- Ability to work under pressure.
- Organized and comfortable working in a rapidly changing and demanding environment.
- Solid understanding of airline selling processes.
- Strong interest in the airline industry.
Languages
- English: B2.
- Spanish: fluent.
- Italian, French or German is a plus.
Other
- Office Suite.
- Ideally knowledge of Skyspeed.
Vueling is the first Top Employer airline in Europe
Vueling is the first European airline and the first low-cost airline in the world to obtain this certification, based on Vueling's results in the Top Employers Institute's HR Best Practices Survey, and covers six areas of human resources across 20 different topics.
🟡 #FlyToYourFullPotential
Every single person who works with us is unique. Join us is accepting the invite to fly to your full potential through self-development and pursuing your professional passion. Our employee value proposition and benefits include staff travel, discounts, a flexible working model, and more! Want to learn more? Click here.
🟡 Our Culture
We thrive on teamwork and collaboration. Joining our team means being part of a cohesive unit that works together, shares knowledge, and supports each other.
Our positive working atmosphere is unique and essential to our productivity and growth. You'll be surrounded by diverse and dynamic professionals. We are passionate about what we do: Connecting People and Places! Learn more about our Mission, Vision, & Values.
🟡 Our Recruitment Process
Your experience as a candidate is critical for us. We firmly believe that understanding our process will alleviate anxiety and ignite your passion for this extraordinary experience! Please take a closer look at how our process works.
