Department:
Revenue Management & Pricing
Our Company Promise
We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and innovation are encouraged for improving the effectiveness of Southwest Airlines. Above all, Employees will be provided the same concern, respect, and caring attitude within the organization that they are expected to share externally with every Southwest Customer.
Job Description:
Job Summary
All of Southwest’s People come together to deliver on our Purpose; Connecting People to what’s important in their lives through friendly, reliable, and low-cost air travel. The Senior Operational Research Performance and Strategy Consultant supports the Revenue Management Department by ensuring daily air revenue generation meets or exceeds Company goals while maintaining our low-cost brand. This role improves the base forecast and optimization of the Revenue Management System by recommending and executing full-scale strategic changes based on statistical analysis and simulation modeling. The Senior Operational Research Performance & Strategy Consultant is a strong communicator and strategic thinker who is excited about the opportunity to drive the future of Revenue Management.
The culture of Southwest Airlines means we value the camaraderie, collaboration, and innovation that occurs when we come together and interact face-to-face at our vibrant Corporate Campus. Due to the nature of this role, you would be required to work from our Dallas, TX headquarters facility during business hours.
Southwest Airlines is an Equal Opportunity Employer. We continue to look for opportunities to reflect the communities we serve, and welcome applicants with diverse thoughts, backgrounds, and experiences.
Responsibilities
- Incorporate Yield Management and Pricing concepts with Commercial goals to enable Revenue Management to maximize revenue while maintaining our low cost brand
- Enable Yield Management and Pricing to be more effective and efficient by working with more senior members of the Team to create reports and strategies
- Identify opportunities for revenue generation on Revenue Management, Commercial and Enterprise projects based on analysis with support from Leader
- Seek opportunities within normal scope of work and proactively make recommendations based on system knowledge and analysis to improve revenue performance and meet Revenue Management goals
- Represent Revenue Management in cross-Team discussions with direct Leadership involvement
- Perform research, mine data, develop conclusions and presenting findings to Leaders for discussion and evaluation
- Present and communicate occasionally to Revenue Management Senior Leaders
- Train and mentor junior analysts within the Revenue Management
- May perform other job duties as directed by Employee’s Leaders
Knowledge, Skills and Abilities
- Advanced knowledge in Yield Management, Pricing, reservation systems, Global Distribution Systems, forecasting systems and optimization
- Advanced skills with Microsoft products: Excel (pivot tables, VBA and slicers), Access, Outlook, Teams, etc., advanced skills in SQL and database management and working knowledge of JAVA or Python or Alteryx
- Ability to make sense of, combine, and organize information into meaningful patterns, present this data and provide in meaningful formats so others may continue analysis
- Ability to tell when something is wrong or is likely to go wrong, which may not involve solving the problem, only recognizing there is a problem
- Ability to understand the implications of new information for both current and future problem-solving and decision-making
- Ability to identify and solve complex problems—at times this involves developing unusual or clever ideas but at its core this is using logic and reasoning
Education
- Required: High School Diploma or GED
Experience
- Advanced level experience, seasoned and specialized knowledge in:
- Yield Management including theory, strategy and practice (customer demand, bid price controls, dual RBD, etc.)
- Pricing including theory, strategy and practice (Fare Basis Codes, ATPCO rules, etc.)
- Reservation Systems, Global Distribution Systems
- Working with large and complex datasets
- High level analytical problem solving
- Preferred: Revenue Management experience
- Preferred: Experience with Excel, SQL, Alteryx, Tableau, and Python
Physical Abilities
- Ability to perform work duties from [limited space work station/desk/office area] for extended periods of time
- Ability to communicate and interact with others in the English language to meet the demands of the job
- Ability to use a computer and other office productivity tools with sufficient speed and accuracy to meet the demands of the job
Other Qualifications
- Must maintain a well-groomed appearance per Company appearance standards as described in established guidelines
- Must be a U.S. citizen or have authorization to work in the United States as defined by the Immigration Reform Act of 1986
- Must be at least 18 years of age
- Must be able to comply with Company attendance standards as described in established guidelines
Pay & Benefits:
- Competitive market salary from $91,250 per year to $101,400 per year* depending on qualifications and experience. For eligible Leadership and individual contributor roles, additional bonus opportunities are available and awarded at the discretion of the company.
Benefits you’ll love:
- Fly for free, as a privilege, on any open seat on all Southwest flights (your eligible dependents too)
- Southwest will help fund your 401(k) retirement savings with Company contributions up to 9.3% of your eligible earnings**
- Potential for annual ProfitSharing contribution in the Southwest Retirement Savings Plan- when Southwest profits, you profit***
- Competitive health insurance for you and your eligible dependents (including pets)
- Southwest offers health plan coverage options that start from the very first day of employment. You will have 30 days to select and enroll in your health plan with coverage retroactively available to your first day of employment.
- Explore more Benefits you’ll love: https://careers.southwestair.com/benefits
*Pay amount does not guarantee employment for any particular period of time.
**401(k) match contributions are subject to Retirement Savings Plan vesting schedule and applicable IRS limits.
***ProfitSharing contributions are subject to Retirement Savings Plan vesting schedule and are made at the discretion of the Company.
Southwest Airlines is an Equal Opportunity Employer.
Please print/save this job description because it won't be available after you apply.
Job Posting End Date12/05/2024
