Job Profile
XO is the future of private jet travel. XO Members and clients can request flights on over 2,400 aircraft worldwide, including the 320+ aircraft in the Vista Members’ fleet and the safety-vetted XO alliance fleet of 2,100+ private aircraft - covering all cabin classes.
XO Membership is ideal for those looking for an asset-light alternative to the ridged, non-refundable jet card model. XO also offers multiple ways to buy and ways to fly through the most innovative digital platform with instant booking capabilities.
XO Sales Consultants are responsible for developing relationships with current and new customers via phone/email outreach, inbound lead generation and network utilization. Consultants work closely with a VP of Sales to manage and build their teams book of business while improving their own sales capabilities. This position is a stepping stone to become a Director of Sales and managing your own book of business.
Your Responsibilities
- Contacting corporations and high net-worth individuals (HNWIs) to qualify them as users of private aviation. Work with VP of Sales to create playbook to win their business.
- Continuously building prospect lists by initiating phone and email discussions through cold outreach.
- Preparing tailored email cadences and outreach sequences to drive client/prospect interaction.
- Handling incoming call and email requests from prospects and customers.
- Conducting research to better improve the CRM database and build richer profiles to understand client’s needs.
- Ensuring the database is accurate and up-to-date at all times – including logging calls, emails and information after sales meetings.
- Reaching out to previous members and lost sales opportunities to learn more about the accounts and rebuild relationships.
- Setting face-to-face and virtual meetings for VP of Sales.
- Understanding customer trip needs and articulating options that best suit their requirements.
- Maintain continued customer contact post-sale to ensure efficient and effective account management.
- Conduct frequent check-ins with clients and be readily available for ad-hoc queries or feedback.
- Providing weekly & monthly KPI reports – including lead source tracking, calls made, emails sent, meetings set, activities accomplished and closed/won deals.
Required Skills, Qualifications, and Experience
- Previous Sales experience in inbound or outbound selling
- Strong understanding of CRM (Salesforce & Salesloft) and sales pipeline management
- Comfortable with presenting and selling to HNWI’s and C-suite executives.
- Organized and self-motivated
- Excellent oral and written communication skills with a proactive approach to problem solving.
- Comfortable with a fast-paced sales environment and capable of prioritizing competing needs
- Previous experience in the aviation industry is not required but desired.
