Company Description
Issued by:
Cathay Pacific (Shenzhen) Information Technology Management Limited
At Cathay Pacific, we share one common aspiration: to be the world's best airline. We believe in looking for the best in our people, in working as a team, in doing the right thing by our shareholders and our communities.
With a global team, we offer a diverse range of career choices and opportunities - in the air, on the ground; in customer service, in the office; managerial or professional roles. Our team of great people each plays a key role to deliver the quality service that we are famous for.
Notes:
- All Chinese mainland based positions are subject to local terms and conditions.
Role Introduction
- Generate actionable analytics and insights and extend it as an integral component of major business change and investment programmes, including flight operations, services deliveries, customer & loyalty management as well as sales management
- Apply advanced analytics and data science techniques to develop solutions and algorithms with measurable impact and robust verification plans
- Evaluate and optimize machine learning models for performance and scalability
- Explore and assess emerging capabilities, including LLMs and AI agents, to advance the analytical power of the organization
Key Responsibilities
- Deliver advanced analytics support in one or multiple domains (operations, customer lifecycle, revenue optimization)
- Prototype and implement machine learning and optimization solutions for business partners
- Collaborate with stakeholders and IT teams to operationalize models and integrate them into daily business processes
- Make intelligent approximations to ensure models are scalable and operatable, balancing accuracy with operational efficiency
- Evaluate data science algorithms and provide technical recommendations to enable data-driven decision-making
- Contribute to the development of LLM-based solutions and AI agents for enterprise applications
Requirements
Knowledge, Skills, Training And Experience
- Bachelor/Master degree (or equivalent education qualifications) in Mathematics, Computer Science, Econometrics, Operation Research, Psychology or related disciplines
- Minimal 3 years’ work experience in data processing and analysis within a relevant business domain
- Minimal 1 years’ work experience in machine learning model development
- Proficiency in Python is required; Spark experience is preferred
- Familiarity with LLM development, AI agents, and optimization techniques is preferred
- Experience with cloud platforms (AWS preferred) and data visualization tools
- Strong analytical skills with the ability to recommend appropriate algorithms and methodologies for problem-solving
- Excellent communication and influencing skills; able to articulate ideas clearly in both verbal and written forms
- Ability to stay current with emerging analytics technologies, platforms, and trends
- Strong time management and multi-project handling with a continuous improvement mindset
Personal & Application Information
Cathay Pacific is an Equal Opportunities Employer. Personal data provided by job applicants will be used strictly in accordance with our Applicant Personal Information Collection Statement and for recruitment purposes only. Candidates not notified within eight weeks may consider their application unsuccessful. We keep records of your data for no longer than is necessary for the purpose for which we obtained them and any other permitted linked purposes. If your application is unsuccessful, we will keep your details on file for as long as is necessary to process your application or for the purposes of further job opportunities if you agree to such longer periods.
