Digital Product Owner - Service
We are recruiting for a Digital Product Owner to join our Digital Team and deliver the Service roadmap for easyJet holidays. This is a high-profile position, working closely with Customer & Operations, focusing on elevating and transforming the way our customers receive help and support before, during and after their holiday.
You will lead a development team within our digital factory and be responsible for prioritising and delivering solutions that are accessible, secure and most importantly, easy, for our customers.
You will use customer insights, analytics, and best practices to recommend and deliver improvements, working closely with internal stakeholders and other Digital Product Owners to ensure a brilliant customer experience.
What You’ll Bring To The Team
We’re looking for somebody with experience of working as a Digital Product Owner, ideally within a customer or operations function. You’ll need to be familiar with experimentation, CRO, and A/B testing, and have experience of working within an agile environment alongside development teams.
You’ll be highly numerate and commercially aware to measure and report on the success of your work. You’ll be confident to lead and motivate development teams, and have a good understanding of analytics and tracking tools, and excellent project management and stakeholder management skills.
What’s In It For You
In addition to your competitive base salary, we offer an all-inclusive benefits package which includes our company-wide bonus scheme, private medical insurance through BUPA, and a 7% pension contribution. We offer a variety of share options and life assurance, and we have an impressive range of flexible benefits that you can tailor to your needs.
You'll have access to heavily discounted flights for yourself and your loved ones, as well as free easyJet Plus membership, annual holiday vouchers, and a generous annual leave entitlement.
At easyJet holidays, we create unforgettable experiences for our customers, we strive to do the same for our people. As such we're committed to supporting our team with development opportunities and a welcoming atmosphere.
The role is full-time and based at our easyJet holidays HQ near Luton Airport. We operate a hybrid working model of 3 days per week in the office.
How To Apply
Please click on the apply button to complete your application. Occasionally we receive a large volume of applications for our roles and when that happens, we sometimes bring the closing date forward - so please apply promptly to avoid disappointment.
At easyJet holidays, we see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation will make reasonable adjustments at interview through to employment for our candidates. We strongly encourage applications even if you feel you don’t meet every item in the criteria. We are open to discussions around flexibility and flexible working, and we operate a hybrid working structure.
About EasyJet Holidays
Ready to make your next move? How about make your mark? Join a team with unstoppable drive and passion at easyJet holidays.
In 2019 we launched our easyJet holidays business, with a mission to provide brilliant holidays at unbeatable prices. We want to lead the industry by making sustainable travel affordable and accessible to everyone – and to do this we’re building remarkable teams with modern ways of working.
By joining us you’ll be part of the UK’s fastest growing tour operator and a company named as one of the Best Workplaces in Travel. You’ll be given autonomy to do your job, a platform to share your ideas, and you’ll get to work with the very best people in the industry – all to create experiences that customers will remember forever.
Make a difference with your next role. Make it easyJet holidays.
#ejholidays
Business Area
Digital - easyJet holidays
Primary Location
United Kingdom-London-London Luton Airport
Organisation
easyJet Holidays
Schedule
Full-time
Unposting Date
05/12/2024, 11:59:00 PM
