Job Description:
We are currently recruiting for the role of Senior Cargo Planning Agent based in Ahmedabad, India.
Responsibilities:
As part of your role, your responsibilities will be inclusive of, but not limited to the following:
- Review and validate flight booking details before FBL release (e.g. compatibility checks, advance booking optimization) to ensure uplift readiness.
- Verify listed air waybills are ready for flight planning and initiate rebooking if required, ensuring alignment to shipment priorities
- Release FBLs within agreed timeframe with operations or ground handling agent (GHA) providing accurate planning guidelines aligned with revenue and space optimization tools used by QR Cargo
- Revise FBLs when last – minute changes occur (aircraft downgrade, cancellations, load adjustments, etc.).
- Process recovery of offloaded shipments by reprotection on subsequent flights within agreed processing time to minimize impact on quality of service
- Ensure to maximize repair of offloaded shipments to subsequent flights within 24 hours of offload to avoid dilution of quality and revenue.
- Conduct first level of post-flight analysis to identify causes of sub-optimal planning (ULD imbalance impact, unused positions on constrained flights, etc.) and highlight anomalies to rectify.
- Escalate and prioritize shipments requiring special handling (e.g. VIP shipments, high-value shipments, etc.)
- Perform other department duties related to his / her position as directed by the Head of the Department
Qualifications:
- Bachelor’s Degree or Equivalent with Minimum 1 years of job-related experience
- Strong knowledge and experience in any of the following areas – cargo planning, cargo capacity management and cargo operations, logistics/ supply chain and airline reservations
- Solid understanding of cargo operational and commercial processes
- Proven ability to adapt to new processes due to evolving operational and commercial needs
- Skilled in KPI monitoring and escalation management
- Working knowledge of MS Office and any air cargo systems.
- Analytical and problem-solving ability under time-sensitive conditions
- Ability to communicate effectively with multiple stakeholders across regions
- Good command of English language
- Comfortable to work in shifts including night shifts.
