Department
Digital & Technology Office
Employee Type
Probationary
At Cebu Pacific , we embrace challenges head-on, staying at the forefront of innovation through agile technology, data-driven insights, and a relentless focus on customer and operational excellence. A career with our Digital Team offers you the opportunity to shape the future of air travel—whether by developing cutting-edge digital products, harnessing the power of analytics, or driving impactful projects that enhance passenger experiences and streamline operations.
We don’t just build technology—we create experiences and innovations that inspire and redefine the future of travel. Be part of this exciting journey and let your expertise take flight as a moment maker in the ever evolving field of Digital as a Program Delivery Manager . Visit our careers site to learn more about how your moment matters at Cebu Pacific: Cebu Pacific Careers Site
Responsible for managing and overseeing the day-to-day execution of internal business system-related initiatives and projects, ensuring alignment with organizational goals and priorities. The role serves as a key business partner, collaborating closely with stakeholders to understand business needs, shape demand, and translate requirements into effective system solutions. This position is accountable for business partnership, initiative and delivery management, and domain ownership within Internal Business Systems. As the designated lead for assigned domains, the role ensures strong alignment between business priorities and system capabilities, drives disciplined execution across initiatives, and promotes continues improvement to enhance operational efficiency and value delivery.
Primary Responsibilities:
Stakeholder Collaboration and Engagement
- Act as the primary point of contact for internal business stakeholders, ensuring alignment of expectations, requirements, and project deliverables.
- Work closely with cross-departmental teams to facilitate communication between business units and DTO, ensuring that all stakeholders are informed of project progress, challenges, and solutions.
- Coordinating with external vendors to ensure seamless integration of third-party systems and services with core organizational systems.
- Handle the day-to-day management of supplier’s contracts, negotiating terms, monitoring annual budgets, and ensuring spending remains within the allocated budget.
Relationship Management
- Ensure the continuous and consistent delivery of quality DTO services by managing the varied interactions between the business units and DTO. Such interactions may include (but not limited to) facilitation and/or coordination for projects and change management, as well as providing consultation and support during service disruptions caused by high-impact incidents.
- Work with the Project Management Office for steering, ranking, and maintaining the business project pipeline.
- Facilitate cross-departmental collaboration to identify opportunities for system improvements and drive operational efficiency.
Project Planning & Delivery and Operational Stability
- Manage and oversee the planning, execution, and delivery of internal business systems-related projects within the organization, ensuring they align with business objectives and strategic goals.
- Monitor the progress of the projects and initiatives, addressing any risks or issues that may impact delivery timelines or quality.
- Function as Scrum Master when applicable for dedicated teams, ensuring Agile methodologies are followed and promoting collaboration and iterative delivery.
- Collaborate with stakeholders to define integration requirements and implement solutions aligned with organizational objectives.
- Collaborate with technical teams to assist in the execution of system integrations, ensuring that integration efforts are aligned with the internal business systems strategy.
- Provide oversight for integration projects, ensuring seamless execution of technical solutions and smooth integration with existing systems.
- Provide assistance and guidance in maintaining the operational continuity of internal business systems and ensuring that integration is carried out with minimal disruption to ongoing operations.
- Evaluate project proposals, offering insights and recommendations to inform decision-making. Engage in the steering committee and similar governance forums to support progress oversight and contribute to post-implementation reviews.
Team Leadership and Management
- Lead and manage the project team ensuring effective collaboration, communication, and resource allocation.
- Provide mentorship and development opportunities for team members, helping them grow professionally and enhancing team performance.
- Guide the Business Analyst in understanding business requirements and ensuring that those needs are met through system solutions and integrations.
Reporting and Documentation
- Ensure proper documentation and reporting for all systems-related projects, integrations, and operational activities.
- Provide regular updates on the status of initiatives, including progress, risks, and resolutions.
- Maintain clear and accurate records of business requirements, system specifications, and integration activities for future reference.
Competencies and Skills
- Project & Delivery Management (Agile/Waterfall)
- Stakeholder Engagement & Business Partnering
- Domain Ownership & Prioritization
- Risk & Issue Management
- Team Leadership & Coaching
- Strong Communication & Coordination Skills
Qualifications:
- At least 5 years in IT delivery, project management, or systems management
- Experience managing cross-functional teams and system initiatives
- Experience in Agile delivery environments
- Exposure to vendor management and stakeholder-facing roles
- Aviation or Travel Industry experience
Why Join Us:
- We are the first Great Place to Work ® certified airline in Southeast Asia.
- We have been recognized as Best Employer Brand on LinkedIn for two consecutive years.
- Be part of a forward-thinking team that values innovation and continuous improvement.
- Play a key role in developing and nurturing the talents that drive our success.
- Accelerate your career with access to extensive learning programs and leadership development initiatives, all under Ceb U, our corporate university.
- Enjoy unique employee perks such as free travel for you and your family. Expanded coverage to common law partners and same sex partners!
- Be assured of a comprehensive healthcare coverage upon hire.
Note: This position is for an Individual Contributor and will be based in Pasay City, Metro Manila but currently follows a hybrid workplace flexibility arrangement.
Your moment matters. Be a Moment Maker!
Cebu Pacific warns the public against fake hiring and training advertisements by unknown groups. We do not require payment from candidates during the recruitment process nor do we require submission of physical application documents. For official information on our job openings, please visit our LinkedIn or career site at Cebu Pacific Careers Site for reference .
Experience Range Range (Years)
6 - 8 years
Job posted on
2026-05-25
