Role Introduction
Reports to: Senior Solution Lead
Join Cathay as a Solution Lead, you will be the bridge between business and technology, driving innovative solutions from concept to delivery. Partner with stakeholders, lead solution design, manage project execution, and coach team members while leveraging modern technologies to create impactful business outcomes and continuously improve our digital capabilities.
Key Responsibilities
- Partner with business stakeholders to understand strategic direction, challenges, requirements, and support business process transformation
- Provide pre-project consulting and recommend commercially and technically viable solutions that improve business performance
- Lead solution design by collaborating with developers, analysts, and architects to define scalable and effective technology approaches
- Plan, design, develop, implement, and support IT products and applications that meet business and customer needs
- Act as the technical escalation point for Solution Analysts and ensure successful delivery of business and technology solutions
- Drive continuous improvement by adopting best practices, maintaining applications, and leveraging emerging technologies and industry trends
- Initiate, plan, and execute small-to-medium scale projects, ensuring delivery within agreed scope, quality, and timelines
- Oversee testing activities across security, performance, integration, and other key solution dimensions while facilitating project governance requirements
- Manage day-to-day delivery activities, including coordination of development teams, resource planning, and vendor/third-party management
- Coach and mentor Solution Analysts, support Agile delivery practices, and serve as a surrogate Product Owner or business SME when required
Requirements - Degree qualification in Information Technology related discipline, Masters preferred
- 8+ years of related IT experience covering but not limited to:
- Software development
- System analysis
- Business analysis
- Solution definition
- System Testing
- Client facing experience with successful relationship management is a plus
- Proven verbal and written communication skill
- Professional, passionate, innovative, self-motivated and able to present solutions to diverse groups of stakeholders
- Strong analytical, problem-solving, and decision-making skills, leveraging both logic and creativity
- Proven troubleshooting skills; ability to identify patterns and generate ideas
- Airline or travel industry knowledge is highly beneficial
- Solid software development skill is highly beneficial
Personal & Application Information
Cathay Pacific is an Equal Opportunities Employer. Personal data provided by job applicants will be used strictly in accordance with our Applicant Personal Information Collection Statement and for recruitment purposes only. Candidates not notified within eight weeks may consider their application unsuccessful. We keep records of your data for no longer than is necessary for the purpose for which we obtained them and any other permitted linked purposes. If your application is unsuccessful, we will keep your details on file for as long as is necessary to process your application or for the purposes of further job opportunities if you agree to such longer periods.
