Company Description
Move Beyond! To move people forward in life - We are the people behind Cathay Pacific. We are proud of our Hong Kong heritage but equally proud of the global, diverse workforce that makes us who we are. We are relentlessly driven to create lifetime customer loyalty, value for our shareholders and satisfaction and enrichment for our employees. We are a complex global business, but we are also family. And whether we are in the cockpit or behind a desk, moving cargo, checking our passengers in or ensuring they are safe and comfortable while in the air, we are all one team, focused on delivering one world-class airline operation. Join us and discover just how far you can go!
Role Introduction
We are looking for an individual to join our Engineering Team in Vancouver. The successful candidate will support the Engineering Manager in all administrative duties and associated activities for the Line Station in order to achieve legislative and company requirements.
Key Responsibilities
Administration and Communication
- Create and nurture a strong relationship with customer airlines
- Provide support with company material handling storage and custom clearances
- Check and ensure flight handling record is correctly entered
- Liaise with local Engineering offices and Hong Kong Line Maintenance to comply with company procedures as required
- Provide support to maintain office stock and perform audits
- Support local and Hong Kong Line Maintenance projects as requested
- Ensure working knowledge of relevant Information technology systems is maintained
- Maintain operational familiarity with the various methods of communication such as walkie-talkie, internet, facsimile, Microsoft Teams, SITA
- Assist with placement of orders and process refunds
- Accurately enter third-party customers’ sales and cost figures
- Support in arranging duty travel for Engineering team employees, relief engineers, auditors and other visitors as required
- Assist to arrange both internal and external events
- Provide administration support to Engineering team members and visitors as required
- Any other reasonable task as requested
Finance
- Input salary data including overtime and allowances of Engineering team members and reconcile against attendance records
- Examine invoices from Ground Handling Agents and service providers to ensure claims match internal records for correct payment and adjust as required
- Process invoices and other financial transactions via SAP
- Prepare and submit invoices for third party customers
- Monitor monthly expenditure and help to ensure it is used within budget
- Check and ensure all the claims made though FIORI by engineers are correct
- Manage petty cash and ensure usage records and all supporting documents are correctly maintained
Working Environment and Safety
- Maintain personal safety when on duty at all times
- Control inventory of first aid kit and other tools for hygiene control
- Report any unsafe work conditions and hazards
- Participate in fire drill or other safety drills / trainings
Equipment, tooling and Facilities
- Assist with the administration of station ground equipment and vehicles
- Assist with station engineering office / store fire protection
- Ensure office maintenance and cleanliness of the Engineering facility
- Operate vehicles in restricted area to transport documents / goods and personnel as required
- Assist to purchase maintenance tools as requested
E&A
- Emergency and Accident and Crisis Response responsibilities as required
Requirements
Academic Qualifications
- High school graduation or above
Knowledge, Skills, Training And Experience
- Excellent ability to speak, read and write in English
- Experience of working in an airline / airport environment is an advantage
- Previous customer service, flight operation or cargo handling and / or administrative duties
- Strong time management skills with the ability to prioritise and adapt to changing tasks
- High attention to detail and able to work unsupervised
- Proven ability to deliver results and help to drive internal and external customer success
- Demonstrable ability to remember and follow company policies and procedures
- IT literacy including Microsoft 365
- Demonstrable aptitude of understanding of aircraft maintenance administration requirements
- Possess valid Class 5 Canadian driver’s license
- Must have the right to live in work in Canada
Benefits
Cathay Pacific Airways is proud to offer eligible employees competitive Compensation & Benefits package, as varied by location, regularly scheduled hours worked, length of employment and employment status as highlighted below.
- Travel Privileges on Cathay Pacific Airways Global Network
- Extensive well-being programs including health, dental, prescription, vision, virtual doctor visits and flexible spending accounts and employee assistance program benefits to help you stay well.
- Pension Matching Program
- Paid Holiday & Vacation
- LTD & Basic Life Insurance
- If this position requires a uniform, a uniform allowance will be provided
- To learn more about Cathay Pacific as a Certified Great Place Employer – Please Click Here
Personal & Application Information
Cathay Pacific Airways Limited is committed to employment equity, supports diversity in the workplace and encourages application from all qualified individuals including women, members of visible minorities, Aboriginal peoples and persons with disabilities. Personal data provided by job applicants will be used strictly in accordance with our personal data policy and for recruitment purposes only. A copy of our Personal Information Collection Statement will be provided upon request by contacting our Data Protection Officer.
If you require assistance or an accommodation in completing any aspect of the application process, please contact the Cathay Americas Recruiting team at: jobs@cathaypacific.com.
