Overview
Welcome to SITA
Join our dynamic, fast-paced environment, collaborating with colleagues and customers worldwide on projects like software development, infrastructure upgrades, and process improvements. Success in this role requires attention to detail, time management, influencing skills, and a passion for working with diverse teams.
About The Role & Team
Reporting to the Regional Portfolio Head of Delivery and Operations, you'll be part of the Project Management Team, learning from and working with experienced professionals to deliver high-quality projects.
What You Will Do
Project Management: Oversee projects involving kiosks, eGates, biometrics, cyber security, and digital travel. Manage projects from inception to closure, handling change, mitigating risks, and delivering results. Attention to detail, time management, and influencing skills are essential.
- Team Collaboration: Work with local and remote teams of 5-10 members. Track project progress, take corrective actions, and ensure regular communication with team members, management, stakeholders, and customers.
- Customer Engagement: Prioritize customer satisfaction by proactively working with customers to meet project goals and objectives.
- Project Administration: Document project activities, including communication plans, resource and project plans, status reports, change requests, risk tracking, and variance reports. Accuracy is crucial.
- Stakeholder Collaboration: Define project scope, goals, and deliverables with senior management and stakeholders.
- Issue Resolution: Identify and resolve conflicts within the project team.
- Resource Estimation: Estimate resources and participants needed for project goals.
- Team Leadership: Coach, mentor, and supervise team members and contractors, encouraging accountability.
- Post-Project Analysis: Conduct lessons learned sessions and create recommendations reports.
- Support Bid Teams: Assist with delivery schedules and plans within project management guidelines.
- Financial Management: Manage project budgets, margins, and revenue forecasting.
- Research and Learning: Conduct research on project-related issues and products and apply new technologies.
Qualifications
Who you are:
- Proven experience in project management, including process development and execution for projects of varying sizes, complexities, and budgets within a commercial environment.
- Experience with IT solutions or airline industry solutions providers is preferred.
- Familiarity with project management software like Microsoft Project, Clarizen, or ADO.
- Experience presenting to executives and senior management.
- Demonstrated personnel management skills.
- Ability to work independently and collaboratively.
- Adaptable to shifting priorities, demands, and timelines through strong analytical and problem-solving skills.
- Ability to prioritize and execute tasks in a high-pressure environment.
- Flexibility during times of change.
- Language skills are beneficial for projects across Europe.
- Solid understanding of project management methodologies and the project life cycle.
- Knowledge of technology and its application in project management.
- Experience in the aviation industry (airlines and airports) is beneficial.
- Familiarity with Agile software delivery and product lifecycle.
- Strong problem-solving skills and self-management with a results-driven focus.
- Proven experience in internal and external stakeholder management.
- University degree or equivalent
- PMP, PRINCE2, or similar certification preferred.
What We Offer
SITA’s workplace is all about diversity, many different countries and cultures are represented in our workforce. We collaborate in our impressive offices, embracing a hybrid work format. As part of our global benefits, we offer:
🏡 Flex-week: Work from home up to 2 days/week (depending on your Team's needs).
⌚ Flex-day: You may wish to flex your arrival time at the office, to beat the rush hours or you may want to leave the office earlier to pick up your kids from school or to go to your favorite game: We support you in being open about your needs and routine with you manager.
🌎 Flex-location: Benefit for 30 working days from anywhere around the world each year!
🙌🏽 Competitive benefits according to the local market
SITA is an Equal Opportunity Employer and values a diverse workforce. In support of our Employment Equity Program, women, aboriginal people, members of visible minorities, and/or persons with disabilities are encouraged to apply and self-identify in the application process.
