Job Profile
Vista is the first and only global aviation company. Over the past two decades, we have invented asset-right flying solutions by giving clients access to a global fleet while paying only for the hours they need. International in every sense with an established presence in the world’s most dynamic and connected cities: 187 countries flown to, 360+ group fleet plus 2,100+ alliance jets, 6 operation hubs and over 20 offices worldwide.
You will support our Sales Vice Presidents by researching potential leads, placing outbound calls to introduce the Program, and build relationships with prospects in order to book face-to-face qualified meetings for the Sales Vice Presidents.
Our Program offers all the benefits of a personal jet without having to bear any of the responsibility that comes with actually owning an aircraft. Flight solutions are designed for corporations, high-net-worth individuals, and entrepreneurs who need to fly regularly with guaranteed availability at a fixed price per hour.
This role will suit candidates who have a true hunger for sales and who aspire to be Vista's next generation of Sales Vice Presidents.
Your Responsibilities
Managing the activity chain from lead generation to end of pre-sale process:
- Continuously building prospect lists by initiating phone discussions and establishing relationships;
- Conducting phone based research by contacting corporations and HNWIs to develop and update the Salesforce database by qualifying names, titles and contact details;
- Conducting secondary research to develop databases, mailing lists, through local business, industry and social event publications;
- Setting up face-to-face meetings for the Sales Vice Presidents with qualified prospects;
- Feeding and growing database with customer relevant information building up a richer profile to understand clients’ needs;
- Handling incoming enquiries by prospective customers and stakeholders;
- Providing weekly KPI reports, including lead source tracking, calls made, qualified calls description, meetings and activities accomplished, direct mailing documentation;
- Ensuring that the database is accurate and up-to-date at all times – including updating information after sales meetings and periodically scanning for incomplete information;
- Supporting the Sales Vice Presidents to investigate lost sales opportunities to learn and avoid such re-occurrences.
- Preparing tailored proposals for the Sales Vice Presidents, according to client preference.
Marketing:
- Collaborating with the Marketing team to tailor brand communication to prospects and clients in your designated region;
- Following-up on events and direct marketing campaigns to preserve interest of prospective customers by maintaining continuous contact via email and phone.
Managing and developing assigned accounts:
- Securing the proper introduction of Member Services to our ever expanding list of corporate customers to enhance direct customer / corporate contacts;
- Maintain continued customer contact post-sale to ensure efficient and effective account management; conduct bi-annual reviews with customers and be readily available for ad hoc queries or feedback;
- Ensure that the customer experience is as stated during the sales process by proactively coordinating between internal departments to ensure customers’ requests are dealt with in a timely fashion.
Required Skills, Qualifications, and Experience
- Additional Scandinavian language is essential including (Danish, Swedish, Norwegian, Icelandic & Faroese)
- An appropriate communication style for liaising with High Net Worth individuals and/or at Board/Director/Executive level;
- Demonstrates outstanding service and customer oriented behaviour;
- High levels of tenacity and resilience;
- Strong financial and business acumen; ideally, with some prior exposure to negotiation;
- Computer literate with proficiency in MS Office Applications;
- Prior experience in private aviation would be of benefit but not essential.
