Manager: Learning and Development

FlySafair • Full-time • City of Johannesburg, ZA • 5d ago

Contribute to the development of the organisation’s multi-year learning and development strategy and lead its implementation to ensure alignment with organisational goals and workforce planning priorities;
Conduct learning and skills needs analyses in partnership with business leaders to identify capability gaps, future workforce requirements, and priority development areas;
Ensure learning programmes address actual business and skills gaps, training investments are targeted and measurable, and all L&D strategies remain aligned with workforce planning and organisational goals;
Partner with business to translate analysis outcomes into relevant, impactful, and sustainable training initiatives;
Promote and embed a culture of learning, innovation, and knowledge sharing;
Build and maintain a skills database for all employees in the business;
Create SOPs & provide input into policies to drive standardisation and compliance throughout the organisation;
Design, source, and deliver soft skills training programmes, leadership development initiatives, and talent development interventions;
Oversee the scheduling, facilitation, and delivery of learning activities to ensure minimal operational disruption;
Manage quality assurance processes to ensure training meets internal standards and industry best practices;
Monitor and manage L&D budgets, ensuring cost-effectiveness and return on investment;
Establish and monitor learning metrics to measure programme effectiveness;
Produce reports for leadership on training uptake, engagement, and outcomes, with recommendations for improvement;
Analyse feedback and data to continuously refine learning strategies and content;
Lead, mentor, and develop the internal L&D team to ensure high performance and professional growth;
Provide clear direction and set measurable goals that align with overall business needs;
Foster a collaborative, high-performance culture that encourages teamwork and productivity;
Build strong relationships with internal stakeholders to ensure learning solutions address business needs;
Collaborate with external training providers, managing contracts, service delivery, and quality control;
Promote learning and development programs and initiatives;
Engage with management to identify improvement opportunities for the department;
Proactively communicate changes to stakeholders i.e. policy and procedure changes;
Manage the Learning Management System (LMS), ensuring content relevance, accessibility, and user engagement;
Communicate learning opportunities and success stories to enhance participation and visibility;
Introduce and integrate innovative learning technologies and blended learning methods;
Explore AI-driven and data-informed learning solutions to improve personalisation and learning impact;
Ensure all Learning and Development records, training documentation, and compliance evidence are accurately maintained and audit-ready at all times, while actively managing and participating in relevant internal and external audit processes;
Prepare and submit Learning and Development reports within agreed timelines and reporting standards;
Maintain accurate reporting dashboards and records relating to training, audit outcomes, and statutory learning requirements;
Support internal and external audits by coordinating required documentation, evidence, and stakeholder engagement;
Drive continuous improvement initiatives to strengthen Learning and Development audit processes, reporting practices, and compliance standards;
Strong understanding of adult learning principles, instructional design, and learning evaluation models;
Good knowledge of Learning Management Systems (LMS), including system implementation, user administration, training records management, and reporting.
Grade 12 or Equivalent (Essential);
Bachelor’s degree in Human Resources, Organisational Development, Industrial Psychology, or related field (Essential);
Minimum of 10 years relevant experience, with at least 3 years in a managerial role (Essential);
Proven track record in designing and delivering impactful soft skills and leadership programmes (Essential);
Experience with learning technologies, LMS management, and blended learning approaches (Essential);
Proficient in the use of MS Office (Excel, Word, Outlook and Powerpoint);
The use of modern digital platforms and AI-enabled productivity applications is essential;
Strong communication and facilitation skills;
Excellent stakeholder engagement and influencing skills;
Data-driven decision-making Innovation and adaptability in learning solutions;
Strong interpersonal skills;
People management skills.

Personal Attributes

Professional;
High integrity;
Adaptable and flexible;
Open to learning and self-improvement;
Takes initiative;
High emotional intelligence.

Application Guideline

External email applications will not be accepted;
Preference will be given to members of under-represented designated groups;
Should no feedback be provided within two (2) weeks from the closing date, please consider your application as unsuccessful.

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