Overview
WELCOME TO SITA
We're the team that keeps airports moving, airlines flying smoothly, and borders open. Our tech and communication innovations are the secret behind the success of the world’s air travel industry.
You'll find us at 95% of international hubs. We partner closely with over 2,500 transportation and government clients, each with their own unique needs and challenges. Our goal is to find fresh solutions and cutting-edge tech to make their operations run like clockwork. Want to be a part of something big?
Are you ready to love your job? The adventure begins right here, with you, at SITA.
About The Role & Team
Our OptiFlight solution will be a key pillar in SITA’s contribution to a greener, more sustainable aviation through the enablement of flight and air traffic optimization.
Responsibilities
Reporting to the Head of OptiOps team, the Customer Applications Support (QAR) team is overall responsible for the following key activities:
- Facilitate QAR flow.
- Support in the configuration of QAR data decoder for new integrations.
- Monitor and manage the quality of decoding.
- Continuously Review and improve the overall process flow.
You will learn from an experienced QAR engineers and also interact with the various functions within SITA FOR AIRCRAFT such as Engineering & Technology, Product, and other colleagues across the company, located in 20+ countries (Canada, United-States, France, Switzerland, Germany, Singapore, United Arab Emirates, Spain...).
What You’ll Do
In this role, you will gain hands-on experience in flight data management and optimization through various responsibilities, including:
- Assisting in configuring QAR decoders to integrate new aircraft and aircraft types into the SFA (SITA for Aircraft) library.
- Supporting the configuration and maintenance of data flows to ensure seamless data acquisition and processing.
- Contributing to the monitoring and validation of data quality by analyzing logs and error files to detect and resolve issues.
- Collaborating with the team to troubleshoot data-related problems, optimize decoding processes, and enhance overall system performance.
- Participating in continuous improvement initiatives to streamline workflows and enhance the effectiveness of QAR data integration and processing.
This role provides a unique opportunity to work closely with experts and teams across different functions, deepening your understanding of flight data analysis
Qualifications
ABOUT YOUR SKILLS
- Degree in Aeronautical Engineering with good knowledge of flight data analysis.
- Good understanding of the aeronautical domain.
- Minimum 1-2 years of relevant experience in fight data analysis, FOQA or safety related role (SMS).
- Knowledge regarding aircraft flight data acquisition system and sensors.
- Understanding of aircraft parameters.
- Practical experience working with Python and Linux environments.
- Git common knowledge.
- Proactive with good communication skills.
NICE-TO-HAVE
- Bash programming
- Flight data decoding skills (ARINC717 & ARINC767)
- Knowledge of Rancher (Kubernetes management tool)
What You Will Gain
- Hands-On Aviation Experience: Dive into global aviation operations, applying your skills and gaining real-world experience.
- Career Growth: Develop both technical and communication skills, advancing your professional journey.
- Guidance and Support: Receive support from a Buddy and a Mentor throughout your Graduate experience.
- Continuous Learning: Access training programs to enhance your technical and soft skills.
- Community Connection: Join a vibrant community of Graduates locally and globally, sharing experiences and building lasting connections
What We Offer
We’re all about diversity. We operate in 200 countries and speak 60 different languages and cultures. We’re really proud of our inclusive environment. Our offices are comfortable and fun places to work, and we make sure you get to work from home too. Find out what it's like to join our team and take a step closer to your best life ever.
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Flex Week: Work from home up to 2 days/week (depending on your team’s needs)
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Flex Day: Make your workday suit your life and plans.
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Flex Location: Take up to 30 days a year to work from any location in the world.
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Employee Wellbeing: We’ve got you covered with our Employee Assistance Program (EAP), for you and your dependents 24/7, 365 days/year. We also offer Champion Health - a personalized platform that supports a range of wellbeing needs.
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Professional Development: Level up your skills with our training platforms, including LinkedIn Learning!
🙌🏽 Competitive Benefits: Competitive benefits that make sense with both your local market and employment status.
SITA is an Equal Opportunity Employer. We value a diverse workforce. In support of our Employment Equity Program, we encourage women, aboriginal people, members of visible minorities, and/or persons with disabilities to apply and self-identify in the application process.
